There are newer employer reviews for SuccessFactors

1 person found this helpful

Good place to get experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Director in San Francisco, CA
Current Employee - Director in San Francisco, CA

I have been working at SuccessFactors full-time (more than a year)

Pros

Flat hierarchy
Empowered employees
passionate leadership

Cons

Its a place in transition with the SAP acquisition

Recommends
Positive Outlook
Approves of CEO
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  1. 3 people found this helpful

    Leadership is out of touch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in South San Francisco, CA
    Current Employee - Program Manager in South San Francisco, CA

    I have been working at SuccessFactors full-time (more than 3 years)

    Pros

    The compensation and benefits at the company are pretty good. There are people who work here who are amazing and make it a good place to work. There are some career opportunities because of the size of the company.

    Cons

    So many changes have led to poor communication and very bad decisions. The continual hiring of people outside the company rather than looking to promote people inside the company has led to a significant culture change that is negative. Those who have been hired into leadership are out of touch with those who are doing the actual work. We have a lot of managers but not a lot of real leaders. People are disgruntled and dissatisfied.
    There is VERY little real training outside of the Sales team. The Leadership team talks about training constantly but will not invest ANY money in training or resources.

    Advice to ManagementAdvice

    Get dirty. Go talk to the people who are actually doing all the work, not those who are managing them and are feeding you the "corporate" cliches. Be concerned about your managers. So many new managers have little or no people experience are are doing a poor job of managing their staff. Decisions are being made in the best interests of the managers career not the best interest of the company. Put your money where your mouth is. Stop talking about training and then never delivering on good training programs. The customers are the ones suffering for lack of training, bad management decisions, and inefficiencies. Stop listening to people that you are hiring from other companies who know nothing about how this company works. Listen to those who have worked her and know the real truth about what is going on.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 2 people found this helpful

    Dynamic Environment = Lots of problems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Services Manager in Arlington, VA
    Current Employee - Professional Services Manager in Arlington, VA

    I have been working at SuccessFactors full-time (more than 5 years)

    Pros

    Flexible schedule, work from home opportunities, autonomy

    Cons

    Inter-departmental issues. NO ONE takes ownership and PS is left holding the bag. Upper management knows there are issues but ignores them - weak executive management doesn't address the key frustration with why people hate it here. Lack of accountability and ownership among departments; no one is focused on working together to fix issues.

    Advice to ManagementAdvice

    Pay attention to death by 1000 papercuts - that's causing your smart employees to burn out. Don't let people get away with ignoring issues until they are escalated to the CEO.

    Recommends
    Neutral Outlook
    No opinion of CEO
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