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2 people found this helpful  

Unless you're focused on Sales, this may not be the company for you

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Operations  in  South San Francisco, CA
Current Employee - Operations in South San Francisco, CA

I have been working at SuccessFactors full-time for more than a year

Pros

Excellent pay.
Flexible work hours.

Up and coming company, purchased by SAP to help them save their Cloud strategy and future revenue opportunities.

Cons

Not enough resources - technology AND people.
SAP's way is not the only way or often even the best way to get things done.

Internet is ALWAYS going down / getting interrupted - something bad for a Cloud based company.
Tools don't work consistently; lots of manual work-arounds.
Passwords always requiring resetting.
All these factors interrupt productivity, which is sad in a high tech company.

Many frustrated by high growth requirements, and little funding of the personnel and tools to support growth goals. Contractors are great, but if you don't hire in the support positions (Finance, Marketing, Administrative) you will burn people out.

Telling workers to get out if they raise issues which they feel should be addressed is not rational.

Advice to ManagementAdvice

Stop saying you won't tolerate jerks when you don't take your own advice.

"Collaborative" work style is anything but... you can't avoid the noisy chaos of co-workers who sit
less than 2 feet away to either side or in front of your desk in a workbench type environment.

The rate of managers and workers being turned off and driven out following acquisition by SAP is normal, but don't lie to us by saying that the rate of departure has slowed. It's the economy, stupid ! Many people are still looking.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

215 Other Employee Reviews for SuccessFactors (View Most Recent)

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  1. 1 person found this helpful  

    Would be great if they used their own tools...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RSM  in  South San Francisco, CA
    Current Employee - RSM in South San Francisco, CA

    I have been working at SuccessFactors full-time for more than a year

    Pros

    Great people from all over the world
    Opportunity to transition to the bigger Cloud players (reason for a positive rating on career opps).

    Cons

    Poor Management..."No Jerks" policy does not mean that it's upheld.
    Here's company that preaches a great sermon but doesn't follow their own message. Their full Talent Management pitch is around employee engagement and motivating their workforce...unfortunately, managers don't use the performance and goal tools. Sales model is dependent on has extremely poor lead generation and marketing.

    Think "Game of Thrones" and HR = Little Finger (watch out).

    Advice to ManagementAdvice

    Use the tools that you sell for and use them the same reasons you say they're most effective for.
    Be open and honest with the sales team and collaborate with them versus giving directives and unreasonable ultimatums. Just because an employee has been in the company for a a long time...does not qualify them for a management role. Using your 360 tool and cross-referencing what the peers say about them, would be a great way to find this out.

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Really depends on which team you land in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Specialist  in  South San Francisco, CA
    Current Employee - Marketing Specialist in South San Francisco, CA

    I have been working at SuccessFactors as a contractor for less than a year

    Pros

    -Big name, looks on good as work experience
    -Big company resources

    Cons

    -A lot of meetings. Constantly.
    -CC culture on emails, you will get a lot of emails that are totally irrelevant to your work
    -Productivity is low
    -Lots of turnover at the senior level, mostly hiring on contractor need= revolving door of employees
    -Don't practice what they preach in terms of HR
    -A lot of virtual work,
    -Very difficult to get ahold of different employees, constant meetings scheduled and rescheduled- no accountability --> ownership is constantly passed along
    -Things just happen to the company, a reactive rather than proactive organization. You can come in one day and find out someone doesn't work there and you had no idea because you never saw their face.
    -Workspace is limited, desks are given on strange status based reasons, despite preaching a flex work culture
    -Very difficult to speak to employees or managers privately due to workspace architecture, everything is heard among the whole office- this can be a good or bad thing depending on how you look at it, but can be awkward and embarrassing to fester in all day
    -Goals are unrealistic and set you up to fail
    -You have no control on whether or not you get to keep your job, you can only work as well as other people in the organization. If QBR or whatever metrics aren't met, your are thrown overboard.
    -Length of time at organization means nothing, hire from outside constantly.
    -Poor management structure, too much title inflation. Too many VP's, Directors, SVP's, Presidents, CXX level redundancy in hierarchy, coordinators, directors, managers, sr. managers- just say it like it is people!

    Advice to ManagementAdvice

    Stop focusing so much on yourself. Improve your communication with your employees, this does not mean having 1 way conversations via a Town Hall where employees who speak up and challenge your declarations are seen as a PR liability.

    Doesn't Recommend
    Negative Outlook
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