SuccessFactors

  www.successfactors.com
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207 Employee Reviews (View Most Recent)

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Need Better Customer Service

Anonymous Employee (Former Employee) South San Francisco, CA

ProsEvery company could use this kind of technology.
Great work space and very intelligent coworkers.

ConsIn my opinion, customer service was sacrificed for growth and now the customer experience is often poor. Small issues continue to get overlooked and never get fixed. Competition has caught up and true innovation has slowed.

Advice to Senior ManagementPay attention to the little things and focus more on customer (and employee) retention.

Yes, I would recommend this company to a friend

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    A good place to start your career

    SDR (Current Employee) South San Francisco, CA

    I have been working at SuccessFactors full-time for more than a year

    Pros: -Gain tons of industry knowledge -Work with some bright individuals -Lots of perks: benefits, lunches, electronics (IPAD, laptop, cell phones) -They take care… Cons: -Not a clear career path -Not enough hands on training -High attrition… Advice to Senior Management: -Implement more training's -Hold on to top talent No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    High growth, exciting atmosphere

    Anonymous Employee (Former Employee)

    I worked at SuccessFactors for more than a year

    Pros: Smart people, good technology. It's an entrepreneurial atmosphere. Cons: Highly political, especially during transition. Talent has been lost… Advice to Senior Management: Go back to a flat structure Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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