SuccessFactors

  www.successfactors.com
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247 Employee Reviews (View Most Recent)

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No work life balance

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Individual Contributor  in  South San Francisco, CA
Former Employee - Individual Contributor in South San Francisco, CA

Pros

Free food, nice offices, all employees get iPads, cell phones, lots of flexibility for remote workers

Cons

They give you cell phone and Ipad and allow working remote because they want to be able to contact you 24x7; no work/life balance. They are part of SAP

Advice to ManagementAdvice

You blew it by being acquired by SAP

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Other reviews for SuccessFactors

  1.  

    Need Better Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  South San Francisco, CA
    Former Employee - Anonymous Employee in South San Francisco, CA

    Pros

    Every company could use this kind of technology.
    Great work space and very intelligent coworkers.

    Cons

    In my opinion, customer service was sacrificed for growth and now the customer experience is often poor. Small issues continue to get overlooked and never get fixed. Competition has caught up and true innovation has slowed.

    Advice to ManagementAdvice

    Pay attention to the little things and focus more on customer (and employee) retention.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    High hopes then business as usual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager  in  South San Francisco, CA
    Former Employee - Program Manager in South San Francisco, CA

    Pros

    Lots of promise when I joined - we were driving Cloud for SAP. Very exciting to be a part of that. Working with smart people who know how to get things done. Amazing new office with all the perks. Interesting, varied work. Felt that my contributions were valued.

    Cons

    Everything changed when Lars left the company. A long period of assurances from senior management both at SuccessFactors and SAP, but little action as key people ran for the door. When the dust settled, things were very different as SAP exerted more and more influence. The "transparent" culture turned out to be not so transparent after all. And, very disappointed to see that despite having products that purport to help people work differently, the day to day business behaviors were pretty much like every other company I've worked for.

    Advice to ManagementAdvice

    Make faster decisions - you let too many people get away while you were figuring out what to do

    Recommends
    Neutral Outlook
    Approves of CEO
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