There are newer employer reviews for SuccessFactors
There are newer employer reviews for SuccessFactors

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No work life balance

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Individual Contributor in South San Francisco, CA
Former Employee - Individual Contributor in South San Francisco, CA

I worked at SuccessFactors full-time (More than 3 years)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

Free food, nice offices, all employees get iPads, cell phones, lots of flexibility for remote workers

Cons

They give you cell phone and Ipad and allow working remote because they want to be able to contact you 24x7; no work/life balance. They are part of SAP

Advice to Management

You blew it by being acquired by SAP

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  1. Helpful (2)

    Great place for a hunter sales professional.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager
    Current Employee - Regional Sales Manager

    I have been working at SuccessFactors full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The suite of products is exceptional, and the investment in development and localization is massive and differentiating. Sales Management is outstanding; among the best that I've come across. Peers and collaborators are empowered and excited and it reflects in customer experience. Unique solutions to protecting SAP HRIS customer spend by migrating to SuccessFactors solutions.

    Cons

    Marketing and Lead Generation is non-existent. Individual products are commodities with niche' competitors selling at a much lower price. Selling to existing customer is challenging due to absolutely awful customer support. Former 'go-it-alone' strategy, followed by a new 'SAP first' attitude, has lead to a weak technology partner community and limited relationship with 3rd parties.

    It is no longer SuccessFactors; it is SAP. The culture has changed. The focus is the Global Enterprise and protecting install SAP customers from Workday and Cornerstone. Little to no investment is made into net-new accounts, and land-and-expand model is discouraged.

    Advice to Management

    Workday, Cornerstone On Demand, and other niche' competitors have earned their place with enterprise customers through execution in niche' and smaller markets. Customer satisfaction, references, and a stellar reputation for customer success are key to their marketing model. They apply the fundamentals of Geoffrey Moore's, 'Crossing the Chasm' to market development/penetration, and are out marketing you as a result. Invest in the acquiring more new customers and ensuring referencability.

    Prospects and customers no longer know your brand. Invest heavily in messaging: advertizing, direct marketing, community, and social. It requires more than account coverage by sales teams. They are not doing it for you.

    When it comes to Support, get better or get beat. Develop your triage models, tiers, and SI's.


  2. A good place to start your career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SDR in South San Francisco, CA
    Current Employee - SDR in South San Francisco, CA

    I have been working at SuccessFactors full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    -Gain tons of industry knowledge
    -Work with some bright individuals
    -Lots of perks: benefits, lunches, electronics (IPAD, laptop, cell phones)
    -They take care of their employees
    -Andrew at the front desk is amazing
    -Upper management is always available to talk
    -Lot of volunteering opportunities within the company

    Cons

    -Not a clear career path
    -Not enough hands on training
    -High attrition rate

    Advice to Management

    -Implement more training's
    -Hold on to top talent


There are newer employer reviews for SuccessFactors
There are newer employer reviews for SuccessFactors

See Most Recent

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