Suddenlink Communications
2.8 of 5 57 reviews
www.suddenlink.com Saint Louis, MO 1000 to 5000 Employees

57 Employee Reviews (View Most Recent)

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2 people found this helpful  

Shameful Human resources Practices

Customer Service Representative-technical Support (Former Employee)
Tyler, TX

I worked at Suddenlink Communications full-time for more than 3 years

ProsLaid back atmosphere, excellent pay and benefits, good people to work with

Conshigh rollover rate with employees, will fire you for anything, do not follow thier own procedures for termination, no program to help employees learn thier job better

Advice to Senior ManagementTraining should be more incompassing, and supervisors should be more open with team members as far as performance and score cards, supervisors should be held more accountable for the failures of their teams.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Not a bad experience...

Technical Support (Current Employee)
Greenville, NC

I have been working at Suddenlink Communications full-time for less than a year


Pros: opportunities for commission, they do little things for employees that… Cons: tech support and billing reps are required to offer, offer, offer, and sale, sale, sale ... which gets kind of annoying. I took the tech… Advice to Senior Management: Technical Support should be allowed to sell products and not be forced to sell products. You won't keep good IT… No, I would not recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

2 people found this helpful  

Biased, Favoritism, Nepotism, Lies, Yuck!

Sales (Former Employee)
Georgetown, TX

I worked at Suddenlink Communications full-time for less than a year


Pros: Free cable and internet were pluses when you have time… Cons: Local sales office run like it is owned by one person who basically controls all the decent leads and then also slants reviews of you… Advice to Senior Management: Get your heads out of your ***es No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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