Suddenlink Communications

  www.suddenlink.com
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73 Employee Reviews (View Most Recent)

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Great company to work for.

Account Services Representative (Former Employee) Tyler, TX

ProsGet to talk to people all day, nice people to work with, full time hours, good pay, occasional overtime

ConsSitting down all day, difficult customers, goals are sometimes hard to reach, talking all day can sometimes ruin your voice

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Easy as counting to 1,356,254,7456

    Direct Sales and Marketing Specialist (Current Employee)

    I have been working at Suddenlink Communications full-time for more than a year


    Pros: Great local managment, cool benefits! Cons: Always a new challenge to overcome, unrealistic expectations, upper management is out of the loop, policies and procedures change by the minute. Salary is a… Advice to Senior Management: Quit changing things until they have been tested and are ready to be done. Change is good, but change for the sake of change isn't.… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    It started of great but quickly headed downhill

    Customer Service Representative II (Former Employee) Tyler, TX

    I worked at Suddenlink Communications full-time for more than 5 years


    Pros: Excellent benefits. Free cable and Internet Cons: (Call Center / Tech Support Dept.) After new management stepped in in 2011 they shifted from customer service to how much more can we squeeze… Advice to Senior Management: You people forgot what customer service was all about. Taking care of… No, I would not recommend this company to a friend More
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