62 Employee Reviews (View Most Recent)

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On-Site IT support for educational groups

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Technical and User Services II  in  Seattle, WA
Former Employee - Technical and User Services II in Seattle, WA

I worked at SunGard Higher Education

Pros

outstanding benifits package provided. Lots of time off, great health medical and dental coverage. Project work available as well as operational work.

Cons

Senior site management fails to recognize on-site talent and resources. Teams are very silo focused with little to no cross team functions. individual failures are not corrected and allowed to fester.

Advice to ManagementAdvice

major disconnect between executive management and on-site management. On-site management has no understanding of it's role in shaping the direction of the resources available.

Doesn't Recommend
No opinion of CEO

Other Reviews for SunGard Higher Education

  1.  

    Generally positive. The travel can wear on you, but knew that going in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Principal Functional Consultant  in  Malvern, PA
    Current Employee - Principal Functional Consultant in Malvern, PA

    I have been working at SunGard Higher Education

    Pros

    Management does not micro-manage. Pay and benefits are OK

    Cons

    Too many re-org's. Too much upper management

    Advice to ManagementAdvice

    Org needs to be flatter. Too manay managers doing unnecessary work

    Disapproves of CEO
  2. 1 person found this helpful  

    My experience at SGHE was interesting, generally working remotely on a client based island.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager  in  Malvern, PA
    Current Employee - Project Manager in Malvern, PA

    I have been working at SunGard Higher Education

    Pros

    Virtual work from home office, Travel, autonomy

    Cons

    autonomy, lack of support, excessive travel, utilization, no bench time or career development.

    Advice to ManagementAdvice

    The product is the people and not the software. Provide the same level of investment in your people as you do in your products.

    Approves of CEO
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