768 Employee Reviews (View Most Recent)

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It was okay

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Teller Lead  in  Portsmouth, VA
Former Employee - Teller Lead in Portsmouth, VA

I worked at SunTrust full-time for more than 5 years

Pros

Love the customer and coworkers.

Cons

Branch Manager and Area Manager doesnt value their employees.

Advice to ManagementAdvice

Management need to started from the bottom if they never work in a financial institution. Also they need to value their senior employees.

Other Reviews for SunTrust

  1.  

    Love the people I work with, wary of ever changing environment within financial industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker  in  Richmond, VA
    Current Employee - Personal Banker in Richmond, VA

    I have been working at SunTrust full-time for more than 3 years

    Pros

    People, experience, training opportunities (Web-based and In-class)

    Cons

    Pay lower than median, changing industry, shift to sell-sell-sell

    Advice to ManagementAdvice

    Recognize that with change there needs to be a transition from old to new. Cannot expect successful change overnight by suddenly releasing statement of new expectations. Hone in on what has made this company successful and leverage to differentiate in the financial industry.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Becoming the definition of Micromanaging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative II  in  Raleigh, NC
    Current Employee - Financial Services Representative II in Raleigh, NC

    I have been working at SunTrust full-time for more than a year

    Pros

    Great people work for the company.
    Great benefits.

    Cons

    Very large disconnect between upper management and retail workers.
    Micromanaging: you're expected to track every conversation and call in multiple reports.

    Recommends
    Negative Outlook
    Approves of CEO
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