SunTrust

www.suntrust.com
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High Business to IT Group Conflict

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Architect in Atlanta, GA
Former Employee - Architect in Atlanta, GA

I worked at SunTrust full-time (more than 5 years)

Pros

Good Salaries, Cost of Living Increases

Cons

Very poor PC/Laptop support - many issues with basic software like MS Office, IE.
Poor IT Management - focused only on schedule, and not at all on quality.
High level of outsourcing - many onshore contractors with no incentive to produce long-term quality deliverables.
Lack of documentation, especially for Cobol systems.

Advice to ManagementAdvice

Increase business trust with more credible applications that actually work well longer than 6 months.
Quit spreading work out to so many different vendors for production support - 4 different vendors just to get a laptop fixed is ridiculous.
Develop business knowledge in-house with employees, rather than considering employees interchangeable with cheaper offshore personnel.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

952 Other Employee Reviews for SunTrust (View Most Recent)

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  1.  

    nice upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Roanoke, VA
    Current Employee - Branch Manager in Roanoke, VA

    I have been working at SunTrust full-time (less than a year)

    Pros

    challenges to meet people behind me

    Cons

    moral still old school and reluctant to change

    Advice to ManagementAdvice

    educate

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    conservative

    Current Employee - Personal Banker II in Duluth, GA
    Current Employee - Personal Banker II in Duluth, GA

    I have been working at SunTrust full-time (more than 3 years)

    Pros

    401k , ok pay , commissions, opportunity to move up

    Cons

    micro management, conservative, managers thinks that they rule the whole branch

There are newer employer reviews for SunTrust

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