There are newer employer reviews for SunTrust

Helpful (2)

Not the same company.....

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in Richmond, VA
Current Employee - Anonymous Employee in Richmond, VA

I have been working at SunTrust full-time (more than 8 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Having a job, the great staff ( other than management)

Cons

Managers need training. Not just on technology but managing the staff. The annual raise is 1.5%. 5 sick days out of the whole year is ridiculous. Heaven forbid you get the flu and strep throat in the same year. People come to work sick. Outsourcing work isn't working because it costs more in time and money to fix. No one is willing to listen to new ideas this is why the bank is still behind the larger banks. Many employees are dissatisfied. Managers who have been at Suntrust a long time are too concerned about keeping their jobs and pointing fingers instead of doing valuable work. Many no longer have the skills to understand how things work and don't care to know. Suntrust was a great place to work previously. I understand when a company needs to cut back however great people are walking out if the door because the stress is too great for the lack of value placed on the employee.

Advice to Management

Review your management. Especially the ones who have been there a long time. It will be cheaper to offer packages than to let the dead weight hang around. Interview your Investment operations department on the condition of anonymity. You'll find a whole lot of issues. Do what you do best. You cannot follow a model designed for a bank twice or triple your size. Yes, take some ideas but not the whole model. You will need to spend a little money to be competitive. Not a whole lot just more than you are currently.

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  1. Helpful (1)

    Overworked, understaffed, and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Manager
    Current Employee - Client Service Manager

    I have been working at SunTrust full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Clients are amazing, bonuses are decent (if you can meet the goals), tuition reimbursement and benefits are good

    Cons

    Management complains when you ask to take days off, expect to be worked to the max and receive complaints when OT is reached, incentive program is a gimmick so teammates do not meet min. expectations

    Advice to Management

    Go to the branches as a client doing business. See how overworked a majority of your personnell is, and how they receive no reward in the long run but 1-2% merit raises annually.

  2. good place to start career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSS in Herndon, VA
    Current Employee - CSS in Herndon, VA

    I have been working at SunTrust full-time (more than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good Benefits for health and time off.
    some great employees and comfortable work place.
    provides excellent training

    Cons

    poor management at branch level..no recognition, salaries are not current with market
    not offer room for growth or opportunity.Managment employee stick on one position --long time.

    Advice to Management

    give chance to grow employee who is really working hard.

There are newer employer reviews for SunTrust

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