There are newer employer reviews for SunTrust
There are newer employer reviews for SunTrust

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Helpful (2)

Not the same company.....

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Richmond, VA
Current Employee - Anonymous Employee in Richmond, VA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at SunTrust full-time (More than 8 years)

Pros

Having a job, the great staff ( other than management)

Cons

Managers need training. Not just on technology but managing the staff. The annual raise is 1.5%. 5 sick days out of the whole year is ridiculous. Heaven forbid you get the flu and strep throat in the same year. People come to work sick. Outsourcing work isn't working because it costs more in time and money to fix. No one is willing to listen to new ideas this is why the bank is still behind the larger banks. Many employees are dissatisfied. Managers who have been at Suntrust a long time are too concerned about keeping their jobs and pointing fingers instead of doing valuable work. Many no longer have the skills to understand how things work and don't care to know. Suntrust was a great place to work previously. I understand when a company needs to cut back however great people are walking out if the door because the stress is too great for the lack of value placed on the employee.

Advice to Management

Review your management. Especially the ones who have been there a long time. It will be cheaper to offer packages than to let the dead weight hang around. Interview your Investment operations department on the condition of anonymity. You'll find a whole lot of issues. Do what you do best. You cannot follow a model designed for a bank twice or triple your size. Yes, take some ideas but not the whole model. You will need to spend a little money to be competitive. Not a whole lot just more than you are currently.

Other Employee Reviews for SunTrust

  1. Good Solid Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Management is willing to listen.

    Cons

    Lack of support for improving technology.


  2. Helpful (1)

    Run,RUN in the other direction

    • Comp & Benefits
    Former Employee - Branch Manager in Orlando, FL
    Former Employee - Branch Manager in Orlando, FL
    Doesn't Recommend
    No opinion of CEO

    I worked at SunTrust full-time

    Pros

    Decent starting salary, good training and clear message from upper management

    Cons

    I was a branch manager in Orlando market and it was the worst bank management experience of my career of 15 years as a bank manager. They had almost 100 percent turnover in last year and each manager had individual sales goals that pitted them against the staff as we had to fight for customers in lobby. No team concept. No recognition of rest of staff. They say they are focused on customers and that is true. However, there focus is not a team concept, the incentive plan was pitiful and upper management bullies anyone that is not producing daily or hourly. Horrific. Most managers worked open to close..745 to 615 or later..every day..plus Saturdays..Run..run.. the other way.

    Advice to Management

    sell the company


There are newer employer reviews for SunTrust
There are newer employer reviews for SunTrust

See Most Recent

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