Sunshine Communications

There are newer employer reviews for Sunshine Communications

 

Fun Job!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Field Technician in El Cajon, CA
Current Employee - Field Technician in El Cajon, CA

I have been working at Sunshine Communications full-time (more than 5 years)

Pros

Great job if you do not like being in the office all day. You spend of the day working outside. It is good paying job and fun to do most days. Most of the supervisor are good guys expect for one.

Cons

The hours can be long some days. There are also some dirty customer homes you have to go into sometimes. The FCR score hard to keep good.

Advice to ManagementAdvice

Lower the FCR score.

Recommends
Positive Outlook

5 Other Employee Reviews for Sunshine Communications (View Most Recent)

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  1.  

    Hard work, but good Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Tech in San Diego, CA
    Current Employee - Field Tech in San Diego, CA

    I have been working at Sunshine Communications full-time (more than 8 years)

    Pros

    It is good pay, they have Kaiser health care and a 401k. Last year I made 75k and I am a high school drop out with a GED. They offer paid on the job trainng for new techs looking to learn a new career.

    Cons

    It could be long hours. Dealing with upset customers can cause some not so fun days. I wish they would do away with FCR scores. It has to many things you cannot control.

    Advice to ManagementAdvice

    Do away with FCR scores. It is hard to control if boxes or modem go bad.

    Recommends
    Positive Outlook
  2.  

    Time Wasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Technician in Oceanside, CA
    Current Employee - Senior Technician in Oceanside, CA

    I have been working at Sunshine Communications

    Pros

    You get a chance to meet different people in their homes where they are most comfortable. It is this part of the job that makes it one where an individual would want to continue to work in the telecommunications field as a cable installer. You really get a chance to meet different people from all walks of life.

    Cons

    No room for advancement, lack of respect, compensation plan isn't commensurate with the job function or other similar jobs. The overhead cost to a technician can be very over bearing as the company doesn't compensate according to your specific talent or the cost to work for them. Long hours for very low compensation is a daily phenomenon.

    Advice to ManagementAdvice

    Understand that great ideas can come from anyone in your organization if you're willing to listen and make changes. Open up to new talent and new ideas as the world around you is changing so should you. Here's an idea management can implement now. Try compensating your employees according to their level of expertise and how well they perform their respective job functions. Create a corporate culture that encourages your employees to aspire to be great.

    Doesn't Recommend
There are newer employer reviews for Sunshine Communications

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