There are newer employer reviews for Supermedia

1 person found this helpful

How the mighty have fallen

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Media Consultant in Boston, MA
Current Employee - Media Consultant in Boston, MA

I have been working at Supermedia full-time (more than 10 years)

Pros

Compensation, Benefits, Coworkers, Union, Customers, Flexibility. This was a great place to work for years then they upper management ran it into the ground.

Cons

Dying core product, horrible online products, tired old managers, alienate customers before they make a too late attempt to get them back, managers that couldn't sell if their life depended on it yet bully reps about selling. Sales reps are the only ones responsible for failure.

Advice to ManagementAdvice

Keep collecting your $$ for poor preformance and laughing on the way to the bank because it's never your fault, it's the MC's.

Doesn't Recommend
Negative Outlook
Disapproves of CEO
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  1. Be careful of who you work for, Totally micromanaged, down to call cold, door knocking by the hour.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Consultant in Chantilly, VA
    Former Employee - Media Consultant in Chantilly, VA

    I worked at Supermedia full-time

    Pros

    Generous health insurance and dental benefits. Good 401K, sales job with a salary, benefits, and expenses, opportunties to transfer to other areas of the country if that is of interest. Will hire people without a college degree.

    Cons

    Company's flagship product, Verizon Yellow Pages, is a contracting, dying product, so every day is like musical chairs, except it is with your job. Advancement opportunties almost always meaning moving to another market. A major job of sales is to avoid being negative in sales, but the bulk of sales is in a dying product. They do have a set of nice online packages, but many other businesses are doing similar things. They are in the process of merging with Dex Media and have recently closed several offices in Florida with little notice. It is a really tough sale.

    Advice to ManagementAdvice

    If your goal is to push people out, then you are achieving it successfully. Some bosses are good and knowledgeable, others are useless. Four managers in our office left (quit or transferred) to avoid upper management's negative, bullying attitude.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful

    figure it out management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OUTSIDE SALES in Harrisburg, PA
    Former Employee - OUTSIDE SALES in Harrisburg, PA

    I worked at Supermedia full-time (more than 3 years)

    Pros

    Good pay, benefits were decent , other coworkers were fun to work with.

    Cons

    Micromanagement. Nothing was ever good enough. "It's not what you sold yesterday, it's what you sold today". There wasn't enough kudos for a job well done, but there was plenty to hear when an account would decrease thier ad.

    Advice to ManagementAdvice

    Pick a path and stick to it. Make sure you give your employees positive feedback instead of only dwelling on the negative. Just because an agent is good at sales, doesnt mean they're good at managing people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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