Supermedia

www.supermedia.com
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There are newer employer reviews for Supermedia

5 people found this helpful  

Awful- not what I was told in the interview! Don't accept the Job if given the opportunity.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Media Consultant in Horsham, PA
Former Employee - Media Consultant in Horsham, PA

I worked at Supermedia full-time (less than a year)

Pros

learned a lot about the industry in a short time to advance my career outside SM.

Cons

Poor Management
Awful Product
Terrible Customer Service/Back office
No support from management
They hired 25+ people in Feb 2012 and by Aug 2012 only 5 were left. They either fired people or people left the company. Some didn't even have another job lined up- they had to get out though!

Advice to ManagementAdvice

Improve the product! Add more social media and pay your MC more than below average starting salary in their area. SM has a bad name and not only will people buy from you but you're not even paying your MC's a good salary.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

323 Other Employee Reviews for Supermedia (View Most Recent)

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  1.  

    Be careful of who you work for, Totally micromanaged, down to call cold, door knocking by the hour.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Consultant in Chantilly, VA
    Former Employee - Media Consultant in Chantilly, VA

    I worked at Supermedia full-time

    Pros

    Generous health insurance and dental benefits. Good 401K, sales job with a salary, benefits, and expenses, opportunties to transfer to other areas of the country if that is of interest. Will hire people without a college degree.

    Cons

    Company's flagship product, Verizon Yellow Pages, is a contracting, dying product, so every day is like musical chairs, except it is with your job. Advancement opportunties almost always meaning moving to another market. A major job of sales is to avoid being negative in sales, but the bulk of sales is in a dying product. They do have a set of nice online packages, but many other businesses are doing similar things. They are in the process of merging with Dex Media and have recently closed several offices in Florida with little notice. It is a really tough sale.

    Advice to ManagementAdvice

    If your goal is to push people out, then you are achieving it successfully. Some bosses are good and knowledgeable, others are useless. Four managers in our office left (quit or transferred) to avoid upper management's negative, bullying attitude.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    figure it out management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OUTSIDE SALES in Harrisburg, PA
    Former Employee - OUTSIDE SALES in Harrisburg, PA

    I worked at Supermedia full-time (more than 3 years)

    Pros

    Good pay, benefits were decent , other coworkers were fun to work with.

    Cons

    Micromanagement. Nothing was ever good enough. "It's not what you sold yesterday, it's what you sold today". There wasn't enough kudos for a job well done, but there was plenty to hear when an account would decrease thier ad.

    Advice to ManagementAdvice

    Pick a path and stick to it. Make sure you give your employees positive feedback instead of only dwelling on the negative. Just because an agent is good at sales, doesnt mean they're good at managing people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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