345 Employee Reviews (View Most Recent)

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2 people found this helpful  

Loved my co-workers, that's about it.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - PPC Analyst  in  Irving, TX
Former Employee - PPC Analyst in Irving, TX

I worked at Supermedia as a contractor for more than a year

Pros

There wasn't much micromanagement, so I could do my job at ease and it made things more fun. I met so many people there that I am still friends with to this day. Dress is business casual and you had options with the hours you worked. Mainly the amount of great people I became close with is all I can say was good about this company.

Cons

People in upper management didn't know half the things I did or many of their employees under them. I was a contractor for 2 years and never was approached about being hired on, but the amount of work they gave me increased, pay did not, and a the possibility I could be let go hovered over my head all the time. The way clients were treated was just sad. New products promised clients things we could not provide, then I was left explaining to angry callers why we promised them something they are not receiving, oh and they could not cancel their contract. Also be prepared to work, even when it's snowing outside and the roads are dangerous. They'll make you take PTO, or in my case, not paid at all.

Advice to ManagementAdvice

Your employees know more than you do. Learn something so that you can teach new ones. Being a manager doesn't just mean you can keep a group of people showing up on time and play nice. You should be a mentor, a leader, an example and empathetic to everyday life.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Other Reviews for Supermedia

  1.  

    Sell here and you can sell anywhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Supermedia full-time

    Pros

    They pay great if you are great.

    Cons

    Hard to sell. Print is dead and the media services have a lot of competitiion.

    Advice to ManagementAdvice

    More realistic goals.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Decent pay, but horribly micromanaged.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Publishing Operations Specialist  in  Saint Petersburg, FL
    Current Employee - Publishing Operations Specialist in Saint Petersburg, FL

    I have been working at Supermedia full-time for more than 8 years

    Pros

    Employee pay and benefits are industry average

    Cons

    Micromanagement is horrible, zero opportunities for career advancement, managers have been transferred from the print side to the digital side and are clueless, culture is practically non-existent

    Advice to ManagementAdvice

    Stop micromanaging an use the knowledge and strengths of individual contributors better. Get some training on the digital products.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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