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Very high turnover of GOOD sales people due to unrealistic expectations and pay structure.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Premise Sales Executive
Former Employee - Premise Sales Executive

I worked at Supermedia full-time for more than a year

Pros

A very few "Long term employees" to help when needed.

Cons

Local management more concerned about themselves and how THEY look to upper management vs. helping there staff.

Advice to ManagementAdvice

Replace your local/regional management teams...very stale ideas and have no intention of keeping new employees.

Negative Outlook
No opinion of CEO

Other Reviews for Supermedia

  1. 2 people found this helpful  

    Supermedia (now Dex Media Inc)....The most intense cold calling job Ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Consultant
    Current Employee - Media Consultant

    I have been working at Supermedia full-time for more than a year

    Pros

    (1) Intense initial sales training (8 weeks). This is the place to learn: how to sell, the selling process and to fine-hone your selling skills. If you can sell at this company for at least 6 months, you can sell successfully in any industry.
    (2) Unbelievable product portfolio. Probably one of the best in the industry
    (3) Great place to get your feet wet in sales.
    (4) If you can survive at least 1 year, you will start to inherit higher $$$ accounts as a result of turnover

    Cons

    (1) Bizarre management styles
    (2) Not forthcoming during hiring process
    (3) Constant threats of termination
    (4) Unrealistic goal setting
    (5) Very, very low team morale
    (5) Not a place to build a career

    Advice to ManagementAdvice

    At this time, this is a "stop-over" type of company with great products and sales training. Quality reps with serious career interests will work here for a short period of time to develop strong selling skills and afterwards, move on to a stronger structured organization. However, for retention purposes, try hiring recent college grads. They appreciate having a job, you can tell them anything, offer them the current low base salaries and you can run them into the ground.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Door to door sales of an impossible product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Media Consultant
    Current Employee - Digital Media Consultant

    I have been working at Supermedia full-time for less than a year

    Pros

    I worked under some extremely friendly and helpful management.
    The potential commission that can be made is incredibly high.

    Cons

    The digital media products that I was trying to sell were not necessarily things that consumers saw value in, therefore making it an extremely hard sell. I was also an outside sales rep, so there was a great deal of face-to-face rejection.

    Advice to ManagementAdvice

    Reconsider product portfolio

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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