Supermedia

www.supermedia.com
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Multi-Media Consultant

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Media Consultant
Former Employee - Media Consultant

I worked at Supermedia full-time (more than 10 years)

Pros

Nice people, good environment. always get help.

Cons

Not consistent in some of their policies. it applies to some and not to some.

Advice to ManagementAdvice

Be fair

Neutral Outlook
Approves of CEO

317 Other Employee Reviews for Supermedia (View Most Recent)

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  1.  

    Used to be a great company... now on the decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Supermedia full-time

    Pros

    -AMAZING benefits, 401k match, vacation (3 weeks after your first year)
    -Great compensation (realistic 75K-85K first year)
    -Flexible and not micro-managed
    -Overall good digital products
    -Great paid training/trainers program

    Cons

    -Lack of sales support (due to recent downsizing)
    -Layoffs (Due to merger and declining revenues)
    -Print is on its way out- company still tries to hold on
    -Too late to the game on digital products
    -Company is a follower not a leader when it comes to market/products

    Advice to ManagementAdvice

    let go of print and focus on digital

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Supermedia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Chesapeake, VA
    Current Employee - Account Manager in Chesapeake, VA

    I have been working at Supermedia full-time (more than 3 years)

    Pros

    The actual job, training and account support. Merger with Dex has been smoother than anticipated. Tech support is available to aid customer support.

    Cons

    Mid level management does not allow Account Managers to do their jobs without being berated and even cursed at in front of other employees including office staff. Many F words dropped in front of everyone. The women of the staff have tried to complain but our complaints went nowhere. Customer support does not follow up with customer issues all the time or in a timely manner. Emphasis is placed on selling product first, not taking the time to find product package the a customer will be happy with and more likely renue or add onto.

    Advice to ManagementAdvice

    Upper Management needs to listen to complaints and enforce the rules on handling the employees that are included in the Employee Manual.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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