Supplemental Health Care

  www.supplementalhealthcare.com
  www.supplementalhealthcare.com
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Supplemental truly cares for their employees, both internal and external. This is evident from the very top down.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Market Manager
Current Employee - Market Manager

I have been working at Supplemental Health Care full-time for less than a year

Pros

Very supportive and really wants all of their employees to succeed. They have very realistic expectations and every layer of management will do everything possible to make sure you have the the neccessary tools and resources to succeed. They believe in assisting their employees with a healthy work/life balance. Senior leadsership is genuine and sincere and fully back their ICARE Core Values. Excellent and defined career mobility; a lot of career opportunities.

Cons

You must be prepared for an ever changing health care industry and learn to adapt to this change. This often requires us to change our approach to business and market conditions. If you do not adapt well to change this will be the most difficult aspect of the job. The company supports us and helps all of us learn how to change as the market changes.

Advice to ManagementAdvice

Continue to mange with a healthy combination of metrics driven results and emotional and behaviorial based mentoring. Even though many will boast that they do not need a lot of positive affirmation in reality we all need to contunue to hear the postive, you do this well! Keep up the good work.

Recommends
Positive Outlook

103 Other Employee Reviews for Supplemental Health Care (View Most Recent)

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  1. 4 people found this helpful  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staffing Manager
    Former Employee - Staffing Manager

    I worked at Supplemental Health Care full-time for less than a year

    Pros

    The only pro I can think of is the pay and working 8am-5pm

    Cons

    Where should I even start? Are completely disrespectful and lazy. Felt like more of an admin assistant than an actual "manager." Micro-managed from the top down.

    Advice to ManagementAdvice

    1. You need to diversify upper management. Your entire upper management team is women. Incorporate at least one male into this mix so you can have a more diversified management style.
    2. Listen to your customers. The only reason a lot of companies use you is because they don't have a choice.
    3. Learn how to talk to and manage people. If you need an admin assistant, hire one. Don't treat and task your managers with petty work when they can be out making money.
    4. Stop being shady

    Doesn't Recommend
    Negative Outlook
  2. 2 people found this helpful  

    SHC Company Values, Ethics and Actions

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Supplemental Health Care full-time

    Pros

    Fast paced environment
    Aggressive goals
    Quality clinicians
    Industry branding

    Cons

    Too metrics driven (robotic)
    Over communication (conference call regarding the conference call about the conference call)
    Lack of execution ( too much talking about it and not acting)
    Weak Executive Management
    High internal turnover
    Poor morale and culture
    Company as a whole runs too lean
    Micro managed ( see metrics driven above: most activity is recorded, time stamped and dissected)
    Lack of adherence to companies ICARE Values
    Slow professional growth and promotion opportunities
    Too narrow of a focus on healthcare staffing in general ( only strength is in therapy modalities)

    Advice to ManagementAdvice

    Dear SHC Management, your current business practices and values or lack there of, needs a complete overhaul. To see the greatest successes, you must surround yourself with a team who is as good if not better than you. This poster believes that you, as Executive Magament need to embrace these individuals instead of being intimidated, allowing ego to get in the way of the good of the company and industry as a whole. Further, the amount of internal attrition, both healthy and unhealthy is unacceptable and drains the trust of the clients and clinicians whom you serve. Each time an employee leaves, it has been shown that customers (clients and clinicians) leave with them. This poster would suggest that you invest more into your people, mentor them, develop them, provide clearly defined career paths in which the individual and team may grow. I would also strongly suggest that you let out the leash a bit on holding your team members accountable to so many measured metrics (touches, clinician reviews, client reviews, payroll process, etc, etc). It's a great dream to have all team members operating with 100% efficiency and execution in every aspect of their job functions but the fact is that nobody can comply with every measured benchmark expected. You have created a unmotivated, fearful, uncommitted group of professionals who are constantly having their shortcomings highlighted and their successful execution gone unnoticed. To put it another way, you have created an unpleasant, robotic structure which no employee can be a success. A restructuring of the firms management from the top down needs to be considered as with the way it stands now, when internal employees are mistreateated, consistently communicated to that they have failed within a certain metric that has been measured which ultimately results in poor patient outcomes and actual administered care. Management has lost sight of why there is a Supplemental Health Care or any other contingent healthcare labor provider.... Patient care!

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