There are newer employer reviews for Sur La Table

 

A fun temporary work experience

Former Employee - Sales Associate in Portland, OR
Former Employee - Sales Associate in Portland, OR

I worked at Sur La Table part-time

Pros

Good perks - employee discount, products, fun culinary culture, etc.

Cons

Retail - low pay, irregular hours

193 Other Employee Reviews for Sur La Table (View Most Recent)

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  1. 14 people found this helpful  

    Work/Life Balance is Lacking...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Sur La Table full-time

    Pros

    If you love cooking, and I do, this is a fun environment to work in as far as employees and customers are concerned.

    Cons

    The benefits leave a lot to be desired. Full-time employees pay a reasonable contribution to cover themselves for medical/dental. However, if you are married or have dependents, the coverage is exhorbitant. The 401k match is only $0.50 on the dollar up to 4%. The bonus program is not generous and usually only includes full-time managers. When the company began to perform really well in early 2009, too many stores were meeting or exceeding forecast and qualifying for bonus, so they created a higher bonus goal in order to avoid paying out so much in bonus money. The stores tend to be dirty and understaffed as a result of not budgeting enough payroll to handle the task load as well as provide the high level of customer service that is expected. Hourly managers working off the clock in order to fulfill their job requirements is a rampant dirty little secret. District Managers look the other way. There is a serious lack of respect for the work/life balance of the store managers.

    Advice to ManagementAdvice

    Upper management claims to want work/life balance for the store managers, but it's all palaver. With a Q4 store manager work schedule that dictates store managers work every Saturday and Sunday save two in November and two in December; and, the suggestion that all of the shifts save Monday be mid-shifts, they leave little room for balance, especially for those managers whose significant others work a Monday-Friday schedule or for managers who have children.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 7 people found this helpful  

    Exhausting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Sur La Table full-time (more than 3 years)

    Pros

    Love the products. Had a great vibe originally. Good discount. Culinary centers are awesome. Great benefits for full-time employees.

    Cons

    NO training for managers. No across the board systems in place to help managers starting out. Incredibly huge workloads for managers with little to no payroll.

    Advice to ManagementAdvice

    Stop heaping work on your store managers. Invest and train your people. Let your store managers have lives away from the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Sur La Table

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