Sur La Table
2.6 of 5 173 reviews
www.surlatable.com Seattle, WA 1000 to 5000 Employees

173 Employee Reviews (View Most Recent)

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10 people found this helpful  

Chef Overload Makes a Half-Baked Company

Planner (Former Employee)
Seattle, WA

ProsOne of the friendliest places you'll ever work; wonderful people who are truly passionate about what they do. Everyone tries as hard as they can to get things done and do nice things for their customers. If you want to work at a very traditional retailer from the last century; focused on stores and a catalog then this is the place for you.

ConsYou read about companies like this in school, but never think they still exist. Too many people with their own opinions, everyone thinks their idea is the be all end all greatest thought ever. There is no coordination between departments, communication doesn't exist. The 2 things people say most often are "I don't know what's going on either" and "No one told me that". All the executives are hands on micro managers, acting like they need to do the job, can do the job, and their people are roadblocks. VP's are puffed up workers; meddling in just about everything that happens. Given the opportunity to go behind another execs back they will. Whichever one of the them speaks last gets what they want; unless the CEO chimes in too. No one is interested in learning anything, they just want to be right. There isn't much deep thinking; it's a silly crazy moving target.

Advice to Senior ManagementDestroy the seemingly infinite hardened silos, open up, modernize, talk to your customers, think about customers, think about how things are changing, stop standing still. Train every single manager and executive basic management skills. Stop micro-managing, get out of the way and let people do their jobs. Figure out what it means to be a successful retailer going forward instead of relying on what you've been doing since the 1980s. Have you even heard of the internet and social media? Have a vision, set real goals and objectives, figure out what matters besides making money for the Bahraini investment firm that owns you. Learn how to listen to the customers you don't have, but wish you did.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    1 person found this helpful  

    It is great working at sur la table but there needs to be a lot of improvements!

    Sales Associate (Current Employee)
    Dunwoody, GA

    I have been working at Sur La Table part-time for more than a year


    Pros: They are flexible with work schedules, you mee Cons: They don't follow the rules only when there is a store visit. My managers are unprofessional, disorganized, and don't lead by example. There needs to… Advice to Senior Management: Lead by example, be professional i.e leave any personal feelings kept to themselves. Take the… Yes, I would recommend this company to a friend More

     

    A fun temporary work experience

    Sales Associate (Former Employee)
    Portland, OR

    I worked at Sur La Table part-time


    Pros: Good perks - employee discount, products, fun culinary culture, etc. Cons: Retail - low pay, irregular hours More
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Sur La Table – Why Work for Us?

​​ In 1972, the first Sur La Table opened its doors in Seattle's Pike Place Market. Everyone from novice home cooks to professional chefs found a surprising selection of culinary tools from around the world—with plenty… Full Overview

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