Sur La Table

  www.surlatable.com
  www.surlatable.com
There are newer employer reviews for Sur La Table

2 people found this helpful  

Sales Associate

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate
Current Employee - Sales Associate

I have been working at Sur La Table part-time (more than 3 years)

Pros

Very enjoyable environment to work in. Most every employee is easy going, helpful and friendly. Generous discount. relaxed work flow. Nothing particularly difficult or challenging. great temporary job or great job for people new to retail. Not too difficult to advance. my personal manager is perhaps the best one i have ever had but i dont think all stores are this lucky.

Cons

little to no pay offs. seeing others promoted makes me glad i didn't go for a higher position. company has unrealistic goals with laughable rewards for the amount of knowledge and sales they ask of employees. as far as i hear the pay upgrade from associate to manager isn't significant especially for the stress you get afterwards when you don't meet the unrealistic goals. very often hours are cut. I've worked weeks with only 4.5 hours. sell a $5000 machine? here is a $20 gift card to the store you work at.

Advice to ManagementAdvice

store associates and even store managers are in the same boat and bare the brunt of the company. Company asks too much of associates who push the CORE sales with often times little to no worth while rewards. why should i struggle to push your sales and beg to get at least 20 hours week to week?

Recommends
Neutral Outlook

200 Other Employee Reviews for Sur La Table (View Most Recent)

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  1. 12 people found this helpful  

    Recipe for a hot mess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Seattle, WA
    Current Employee - Manager in Seattle, WA

    I have been working at Sur La Table full-time (more than 3 years)

    Pros

    Everyone tries hard and you can get an employee discount. It can be a lot of fun if you love cooking and kitchen gadgets. Pretty good work-life balance, so you won't be overworked.

    Cons

    It's all about filling up the cash registers and making the private equity firm that owns them happy. Senior management says one thing one day, one thing the next day, and another thing the day after that. The people in charge only care about being right, not about being better. It's amazing anyone gets anything done. Don't even think about having any ambition or getting more responsibility. Stress and frustration are really high, and there are plenty of crazy people running around trying to take care of something some executive told them to do. It would be funny if it wasn't kind of sad.

    Advice to ManagementAdvice

    You should really figure out why you're doing what you're doing, set some goals, maybe even talk to each other once in a while. Maybe even talk to people who work there who don't have some fancy title. I mean really talk, not tell them what to do. You could even try listening. Don't just do the same thing over and over again and expecting something different to happen. You know what that means right?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 8 people found this helpful  

    Run Away. Be afraid; be very afraid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Assistant in Los Angeles, CA
    Former Employee - Kitchen Assistant in Los Angeles, CA

    I worked at Sur La Table part-time (more than an year)

    Pros

    I had some wonderful coworkers. 40% discount on non-sale items. Did I mention the discount? Highly qualified part time chefs.

    Cons

    Because employees are part time, the supervisors think the underlings should be virtually on-call. Although no one on earth can afford to live off of what SLT pays, management doesn't seem to factor in that employees need their schedules to coordinate with other obligations (Job #2 and #3/School/Family). Sketchy attitude about breaks. Kitchen Assistants are paid the worst hourly wage possible under State law, whether or not they have extensive experience. Four Resident Chefs in two years. Unprofessional, disrespectful supervisors who have no experience with people; some have no experience with cooking or teaching cooking.

    Advice to ManagementAdvice

    While Jack Schwefel is the CEO, don't be fooled into thinking this is a Mom and Pop organization. SLT is owned by Investcorp, a multinational investment fund. Given the fact that the bad management stayed that way for the entire two years I worked there, I can only assume that Management likes the way the Sur La Table train wreck functions, so I won't waste any breath on advice to management.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Sur La Table

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