There are newer employer reviews for SureScripts

2 people found this helpful

Over work and you can get fire if you bring the info to upper management.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Database Administration in Minneapolis, MN
Former Employee - Senior Database Administration in Minneapolis, MN

I worked at SureScripts full-time (more than a year)

Pros

I got out alive (Wow what a nightmare)

Cons

This company will work you like a dog. When you make mistake because you are tire, the will kick your ass and get you fire.

Advice to ManagementAdvice

They can get rid of the Database Admininstartor Manager and his upper also. What a bunch of management hack does not know how to manage project. (Check to see how many people already left the database management group in a short time)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
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  1. Still a good place to work but trending in the wrong direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SureScripts full-time (more than 5 years)

    Pros

    Innovative company at the forefront of the Health Information Technology industry. Most employees are decent people and passionate about what they do. The company has a reasonably flexible 2-day a week telecommuting policy.

    Cons

    For a relatively small/mid-size company, the culture is far too bureaucratic. The trend in recent years has been to withhold information at the top, which means there is a lot of confusion at the middle and lower levels of the company regarding the overall strategy and direction. Sr. level management is at times paralyzed by a fear of making the wrong decision. A lot of people want to share their opinion and have a seat at the table but no one wants to "own" the decision. The result can be a frustrating working environment where people are very busy trying to ensure everyone has a say but ultimately nothing gets done.

    Also, the company seems more apt to hiring from the outside then promoting from within.

    Advice to ManagementAdvice

    Be more transparent with your employees so that they understand the company strategy. Empower people to take risks and make decisions without fear of getting called into the principal's office if they make the wrong decision. A company this size should be less bureaucratic and more entrepreneurial.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful

    Company in transformation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Employee in Arlington, VA
    Former Employee - Former Employee in Arlington, VA

    I worked at SureScripts full-time (more than 5 years)

    Pros

    Great people to work with. Company strives to promote a good employee social atmosphere by sponsoring events such as trivia night, bowling, and happy hours. 2 day work from home is a good benefit, especially given the company charges you to park daily.

    Cons

    Surescripts used to be a company with little turnover, but in 2013, long time employees have been either coached out or outright fired in favor of outside hires to revive their Clinical Interoperability business. Career advancement is not based on merit, but rather who you know. Job openings aren't posted for employees to apply to rather it seems like management already has their buddy in mind for the role. Despite frequent complaints of this practice, the CEO publicly acknowledges employees saying he has no idea this is happening when he himself has been frequently engaging in this practice. I'm not sure why the company picked the current Crystal City location. Most of the employees at Surescripts seem to live in the suburbs of Virgina, and a Tysons Corner or Reston office would have made more sense. The only convenience of this location is the fact that it is right next to Reagan Airport, making it convenient for the CEO, who flies in once a month for meetings. To make matters worse, employees are charged to park daily and the location is over a mile from a metro, limiting metro as a transportation option.

    Advice to ManagementAdvice

    Listen and be more transparent to employees. HR seriously needs to reform the company's employee promotion policy to a merit based system rather than who you know.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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