SureSource

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11 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

 

Just leaves a bad taste in your mouth...

Call Center Representative (Current Employee) Shelton, CT

ProsSureSource pays a little above minimum wage, relaxed dresscode, comfortable working space, free food (sometimes) everyone equally dislikes their job so you can get along

ConsMost of the Senior management make you feel like garbage. They treat you, especially when you are a new employee, as if you are mentally impaired. They treated me fairly well, but some individuals were treated horribly. The main thing that holds the call center together is that no one likes their job. If you have been there 20 years or 5 days, you dislike your job. No one really converses with one another becuase everyone just wantas to go home. I would hate to have to work here for more than a year. The customers are tough, but then again who calls a call center in a good mood? I feel as if no one cares about the call center people. We are people who are either just trying to ge tby this this job until another comes around, or its a job for the summer. Either way, its pretty terrible.

Advice to Senior ManagementA large part of your company is the technical and phone support, so you should care about them. The conditions that we work in are pretty terrible. I have never... EVER seen anyone outside of the Callcenter come in to see how we are fairing. Being a call center rep is not a good job, and the managment know this; so they just pretend we don't exist. It's a terrible fate to be a call center employee.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    The real job of a Call Center worker at SureSource and why you should not sell yourself short for money.

    Call Center Representative (Current Employee) Shelton, CT

    I have been working at SureSource


    Pros: SureSource will hire almost anyone to work in their warehouse and call center. The only requirement is passing a drug test. They background check does… Cons: SureSource managers will quickly find a way to destroy the self-esteem and self-worth of the call center employees. Call center workers must ask for permission… Advice to Senior Management: Please, please look to your workers for feedback. Ask us how we feel about our positions, about the company, about the management of the call… No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    SureSource, not for everyone.

    Accounts Receivable Clerk (Current Employee) Shelton, CT

    I have been working at SureSource


    Pros: They have a good employee purchase program, dress code is relaxed and they offer a few things during the year to keep employees happy such… Cons: There seems to be very little room for advancement and they do not like to hear employee opinions. I feel very stuck in the… Advice to Senior Management: I think all departments need to learn how to work better… No, I would not recommend this company to a friend More
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