18 Employee Reviews (View Most Recent)

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Changing company.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Business Analyst  in  Roseville, CA
Former Employee - Senior Business Analyst in Roseville, CA

I worked at SureWest Communications full-time for more than a year

Pros

Flexibility, location, family oriented, benefits. The company is involved in a lot of local charitible organizations and contributes to the community.

Cons

Some upper management struggled in letting go of the "Roseville Telephone" mentallity. Legacy employees were often bitter about changes, not realizing how great the company is compared to the "real" world having been with the same company all their lives.

Recommends
Negative Outlook
No opinion of CEO

Other Reviews for SureWest Communications

  1.  

    Plant Service Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Plant Service Technician I  in  Sacramento, CA
    Former Employee - Plant Service Technician I in Sacramento, CA

    I worked at SureWest Communications full-time for more than 10 years

    Pros

    Work independently.
    Work with great people.
    Great benefits.
    Great corporate culture.
    Good work/life balance.
    Entry-level to high mod-level management is trust worthy (i.e. the managers you are most likely to deal with.)

    Cons

    Work in all kinds of weather.
    Work in homes that vary greatly in terms of cleanliness (some people are pigs)
    Work on Saturdays on a rotational basis if you do not have adequate seniority.
    Recently bought by Consolidate Communications who started off their relationship with their newly acquired company (Surewest) with lies and massive layoffs.

    Advice to ManagementAdvice

    Don't let Consolidated Communications (new owners) completely strangle the Surewest culture. It was the culture that I valued most about this employer and Consolidated has started things off on the wrong foot. At least I got an awesome severance package and I'm not around to see that culture flounder and die. The former CEO, Steve Oldham, sold this company off to his USTA buddy, leaving a bunch of employees hung out to dry while he got a serious golden handshake.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Trying to overcome old school ways to be a more cutting edge company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Roseville, CA
    Current Employee - Anonymous Employee in Roseville, CA

    I have been working at SureWest Communications full-time for more than 5 years

    Pros

    Management was open to culture ideas and programs
    Flexible telecommute program
    Great co-workers

    Cons

    Too many obstacles to overcome to get things done fast
    Needed more strong executive team members (some were very good, but not enough were)

    Advice to ManagementAdvice

    Get out and about with employees more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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