18 Employee Reviews (View Most Recent)

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Great people and great benefits

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Direct Sales Representative  in  Roseville, CA
Former Employee - Direct Sales Representative in Roseville, CA

I worked at SureWest Communications full-time for less than a year

Pros

The best benefits I've ever had with a company.

Free 50/50 internet, all TV channels in HD in 4 rooms, and unlimited telephone.

Free gym membership to any gym of your choosing.

Great health, vision and dental benefits.

Very involved with the local community (e.g. SureWest Foundation)

Cons

Company was purchased by Consolidated. Personnel loss and changes in the company.

Advice to ManagementAdvice

Don't take away the great benefits. Do not become Comcast and start out sourcing work.

Recommends
Negative Outlook
Approves of CEO

Other Reviews for SureWest Communications

  1.  

    Sadly times are changing...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Roseville, CA
    Current Employee - Manager in Roseville, CA

    I have been working at SureWest Communications full-time for more than 10 years

    Pros

    Flexible schedule. Salary in alignment with most other organizations. Works is mostly entertaining - and at times challenging.

    Cons

    New owners, old ideas. The new owners are roughly 7-12 years behind the times on technology, customer service, and inter-company relationships. The overall feeling between most internal organizations are adversarial and not productive to success. While this feeling permeates from the lower level employees - you have to assume this behavior is not only tolerated but encouraged by the mid/senior level managers.

    Advice to ManagementAdvice

    Might be time to haul out some dead wood and start over..

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    SureWest is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Roseville, CA
    Former Employee - Anonymous Employee in Roseville, CA

    I worked at SureWest Communications full-time for more than 3 years

    Pros

    The work/ company culture is awesome.
    People are wonderful, friendly, and helpful.
    Benefits are the best I have seen, monthly child care credit.
    Pay is at the top of the industry.
    Company Beliefs

    Cons

    Company has been acquired by Consolidated Communications, work environment is changing.

    Advice to ManagementAdvice

    Follow SureWest's culture and beliefs, employees will stay happy

    Recommends
    Negative Outlook
    No opinion of CEO
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