Surpass llc

www.surpasscalls.com
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There are newer employer reviews for Surpass llc

 

Hell

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Inbound Customer Service Representative in Bedford, NH
Former Employee - Inbound Customer Service Representative in Bedford, NH

I worked at Surpass llc

Pros

I made some really good friends, it wasn't the hardest job to do and there it had a very independent atmosphere.

Cons

Working at Surpass was you never knew when you were walking in on your last day they were known for letting people go for no reason, they were also known for looking for a reason for firing people. In the time I was there Management never helped with a problem just told me that I needed to work on it myself or report it, and when I did not nothing happened.

Advice to ManagementAdvice

Management needs to realize that people work their tails off for nothing, the Reps make about $4 less than any other call center in the area for the same if not more work, and yet we have to worry constantly, and also you need to listen to your employees and not treat them like there is something wrong with them.

Doesn't Recommend

10 Other Employee Reviews for Surpass llc (View Most Recent)

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  1. 1 person found this helpful  

    Surpass certainly didn't surpass my expectations as an employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Out Bound Customer Service in Bedford, NH
    Former Employee - Out Bound Customer Service in Bedford, NH

    I worked at Surpass llc

    Pros

    it was good to work there cause its such an easy job

    Cons

    there was always a reason why you didn't get bonus

    Advice to ManagementAdvice

    Treat your employees equally

    Doesn't Recommend
  2.  

    Not sure what all of the negativity is for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Lynchburg, VA
    Former Employee - Customer Service Representative in Lynchburg, VA

    I worked at Surpass llc part-time (more than a year)

    Pros

    The company cares. During my time there I didnt see one employee leave where the company did not do everything they could to work with them. leadership was very laid back and knew how to help agents enjoy their time while at work while still maintaining their expectations from the team. The job was very easy and paid pretty well for this area.

    Cons

    The schedules change frequently although not as much as they used to. sometimes communication was lacking but this got a lot better recently.

    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Surpass llc

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