There are newer employer reviews for Surpass llc

 

Hell

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Inbound Customer Service Representative  in  Bedford, NH
Former Employee - Inbound Customer Service Representative in Bedford, NH

I worked at Surpass llc

Pros

I made some really good friends, it wasn't the hardest job to do and there it had a very independent atmosphere.

Cons

Working at Surpass was you never knew when you were walking in on your last day they were known for letting people go for no reason, they were also known for looking for a reason for firing people. In the time I was there Management never helped with a problem just told me that I needed to work on it myself or report it, and when I did not nothing happened.

Advice to ManagementAdvice

Management needs to realize that people work their tails off for nothing, the Reps make about $4 less than any other call center in the area for the same if not more work, and yet we have to worry constantly, and also you need to listen to your employees and not treat them like there is something wrong with them.

Doesn't Recommend

9 Other Employee Reviews for Surpass llc (View Most Recent)

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  1. 1 person found this helpful  

    Surpass certainly didn't surpass my expectations as an employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Out Bound Customer Service  in  Bedford, NH
    Former Employee - Out Bound Customer Service in Bedford, NH

    I worked at Surpass llc

    Pros

    it was good to work there cause its such an easy job

    Cons

    there was always a reason why you didn't get bonus

    Advice to ManagementAdvice

    Treat your employees equally

    Doesn't Recommend
  2.  

    Love the people, but work was a pain.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telemarketer  in  Bedford, NH
    Former Employee - Telemarketer in Bedford, NH

    I worked at Surpass llc part-time for less than a year

    Pros

    I loved the people I worked with, and liked the supervisors. You could get bonuses by getting more sales. The building was very nice. The training program was very user friendly and nicely acquainted you with the job.

    Cons

    Turn over rate was too high. Often we didn't have much customer information, and sometimes the things they had us ask of the customer were not very realistic. One time one of my paychecks bounced.

    Advice to ManagementAdvice

    Stop firing all the good managers.

    Doesn't Recommend
    Disapproves of CEO
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