SusieCakes

  www.susiecakesla.com
  www.susiecakesla.com
There are newer employer reviews for SusieCakes

1 person found this helpful  

Great people, great products, but hard to have a life.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Guest Services Team Member in San Francisco, CA
Former Employee - Guest Services Team Member in San Francisco, CA

I worked at SusieCakes full-time (more than an year)

Pros

-Fun and friendly work environment.
-Products are AMAZING. You can really believe in what you are selling.
-Recognition for hard work. Monthly peer-voted employee of the month type of thing with a bonus, staff appreciation luncheon every month, promotions for those who deserve it
-Promotes from within when possible. There is definitely room for growth if you want it.
-Flexible scheduling
-Closed for 3 days at Christmas (Christmas Day and the 2 days after--this is the only time they embody the "work-life balance" they claim as a value)

Cons

-Work-life balance is supposedly a company value, but can be hard to actually achieve. No time off at all from Halloween through New Years. Only closed Thanksgiving Day, 3 days at Christmas, and New Years Day. Granted this is a busy time, but we also want to see our family during the holidays. And if you are a good employee you will always be scheduled to work weekends.
-There is some inconsistency in regards to policies and expectations. Directives from upper management to in-store management doesn't always get passed on to employees correctly. And sometimes different managers will tell you to do the same task different ways.
-There can be a tendency to expect employees to do the work of the position above them (i.e. Supervisors given responsibilities of Assistant Managers, Assistant Managers of General Managers) while still receiving the pay of the lower position.

Advice to ManagementAdvice

-Live your values. Work/life balance prevents your employees from burning out and keeps them happy to come to work.
-Stop over-working your employees. Make sure the people who get to be off on weekends is rotated so the same people aren't constantly working the busiest days. Let people have limited time of during the holiday months. You don't need every staff member working every single day of all of December. Make the week before a holiday the blackout, not the whole month, and limit it to a day here and there for an event, but no vacations. That way employees can still attend family events during the holiday season.

Recommends
Positive Outlook
Approves of CEO

6 Other Employee Reviews for SusieCakes (View Most Recent)

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  1. 1 person found this helpful  

    Fantastic opportunity for growth if you put in the work and live the company values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SusieCakes full-time

    Pros

    Training, growing company, and all the cupcakes you can eat.

    Cons

    Feedback from multiple sources about the same thing.

    Advice to ManagementAdvice

    Compensation should be reflective of the high accountability level.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    nothing good to say about this place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SusieCakes full-time (less than an year)

    Pros

    I wish I had something nice to say, but all of the good people that really care have either left the company or will be as soon as they find a new position elsewhere

    Cons

    the upper management is horrible, the CEO is pompous, susie says learn to "play the game" or you won't last, the company is growing too fast and the "cracks" are getting bigger, there is no personal growth and as far as training goes it's non-existent, benefits are horrible so why bother offering them

    Advice to ManagementAdvice

    it doesn't matter you wouldn't listen anyway

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for SusieCakes

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