Sutherland Global Services

  www.sutherlandglobal.com
  www.sutherlandglobal.com
There are newer employer reviews for Sutherland Global Services

 

Good

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Human Resources in Chennai (India)
Former Employee - Human Resources in Chennai (India)

I worked at Sutherland Global Services full-time (more than 3 years)

Pros

Learn a lot, Great Help from the Seniors... if u work with SGS u can work any where. A must work place once in a life time great experience

Cons

Too much work pressure, no work is properly assigned, Very Poor pay master,No Growth
don't realize the value of the employee, U get reconized and grow in the company only if you do as they say and u must always be in their good books and u can never open your mouth

Advice to ManagementAdvice

Need to recognize people for their work and pay properly and please dont make people work for a very less pay and make them work 18 -20 hrs a day

Doesn't Recommend
Negative Outlook
Approves of CEO

507 Other Employee Reviews for Sutherland Global Services (View Most Recent)

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  1.  

    Satisfactory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Mumbai (India)
    Former Employee - Technical Support in Mumbai (India)

    I worked at Sutherland Global Services full-time (more than an year)

    Pros

    Good Place to work in the ITES sector as it offers one of the best training in voice and technical skills. Rules and Regulation are followed religiously when it comes to client information or any company policy. Never ever experienced a delay in disbursement of salary.

    Cons

    Employee working environment can improve a lot. First line managers are not empowered enough with decision making. Employee retention is not attempted with lot of conviction.

    Advice to ManagementAdvice

    More interaction with the client facing employees on a regular basis to get a feedback and not relying solely on managers whom they report to.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    I didn't got a chance to voice out my self.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Taguig (Philippines)
    Current Employee - Consultant in Taguig (Philippines)

    I have been working at Sutherland Global Services full-time (more than an year)

    Pros

    Friendly office-mates only not with the seniors

    Cons

    Not supportive TL Supervisors and Account Manager.

    Advice to ManagementAdvice

    Give more knowledge to the seniors and I would prefer, that they promote their own agent rather than hire new new seniors or TL or supervisor. That are so stupid in product knowledge.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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