There are newer employer reviews for Sutherland Global Services

Good

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Human Resources in Chennai (India)
Former Employee - Human Resources in Chennai (India)

I worked at Sutherland Global Services full-time (more than 3 years)

Pros

Learn a lot, Great Help from the Seniors... if u work with SGS u can work any where. A must work place once in a life time great experience

Cons

Too much work pressure, no work is properly assigned, Very Poor pay master,No Growth
don't realize the value of the employee, U get reconized and grow in the company only if you do as they say and u must always be in their good books and u can never open your mouth

Advice to ManagementAdvice

Need to recognize people for their work and pay properly and please dont make people work for a very less pay and make them work 18 -20 hrs a day

Doesn't Recommend
Negative Outlook
Approves of CEO
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  1. I didn't got a chance to voice out my self.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Taguig (Philippines)
    Current Employee - Consultant in Taguig (Philippines)

    I have been working at Sutherland Global Services full-time (more than a year)

    Pros

    Friendly office-mates only not with the seniors

    Cons

    Not supportive TL Supervisors and Account Manager.

    Advice to ManagementAdvice

    Give more knowledge to the seniors and I would prefer, that they promote their own agent rather than hire new new seniors or TL or supervisor. That are so stupid in product knowledge.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful

    disputes, politics, unfriendly hr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutherland Global Services full-time (more than a year)

    Pros

    if your experiencing this .."NO CHOICE"

    Cons

    you don't get your salary in full. dispute is always an issue. supervisor won't let you use your leave..even terminal leave..favoritism of the supervisor..no contentment at all..you have to die first before they let you rest..they don't give importance to tenured agents.

    Advice to ManagementAdvice

    you know what IMPORTANCE is? try to let your tenured people feel that.
    do something about disputes.
    don't let your people die first before you let them rest.
    let your people use the privileges that YOU gave them..like leaves.do not tell them that they should be thankful you gave it..ITS USELESS TO GIVE IF YOU WON'T LET THEM USE IT.
    and lastly, have your supervisors undergo drug test. one supervisor is using together with the agents. scary right?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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