Sutherland Global Services

  www.sutherlandglobal.com
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452 Employee Reviews (View Most Recent)

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  • No Opinion of CEO

2 people found this helpful  

Too many changes

Customer Care Representative (Current Employee) Henrietta, NY

Prosyou are a lot about selling products even if they're not worth the money

Constoo many changes 1 minute you can be technical support the next to be a full fledge cell team they change your schedule too much and promote their friends

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    All work no pay

    Customer Service Representative (Former Employee) Rochester, NY

    I worked at Sutherland Global Services full-time for more than a year

    Pros: Consistent work hours One hour lunches Pay increases with annual reviews Able to… Cons: The workload was worth more than what they paid Locked in… Advice to Senior Management: Keep updating your product and procedure knowledge after you advance. Information… No, I would not recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Good job, decent pay

    Customer Service Representative (Former Employee) Rochester, NY

    I worked at Sutherland Global Services full-time for less than a year

    Pros: Professional nature of the call center motivated employees to perform… Cons: They push everyone so hard that the metrics are constantly… Yes, I would recommend this company to a friend More

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