Sutherland Global Services

www.sutherlandglobal.com
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Helpful (3)

This company is never a good choice unless your deperate and cant find a "real" job anywhere else!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Rochester, NY
Current Employee - Anonymous Employee in Rochester, NY

I have been working at Sutherland Global Services full-time

Doesn't Recommend
Negative Outlook
Doesn't Recommend
Negative Outlook

Pros

steady paycheck
health insurance benifits
work at home opportunities
If your not happy with one program you can eventually transfer over somewhere else

Cons

much lower pay than if employed by the actual company itself no sick time or perks exist here
working holdays with no extra pay just a "floater" sadly missing out on precious family events
unrealistic goals and expectations expect to be stressed out continuously
becoming more aggressive finding ways to "nickle and dime" your pay and or commissions.
requesting vacation time is strongly discouraged so better not plan on booking any plane tickets
Sutherland has steadily been developing a cruel demeanor twards its associates that is making for a much more obvious unhappy work envoronment.

Advice to Management

Your leading a never ending uphill battle until this oranization folds its definatly going to get worse as time passes thats for sure a guarantee.

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  1. Helpful (2)

    Sutherland Global "Temp" Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Rochester, NY
    Current Employee - Consultant in Rochester, NY

    I have been working at Sutherland Global Services full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It's a job with a check.

    Cons

    They will do whatever they can to keep your commissions. Not flexible on scheduling. Projects start and end all the time.

    Advice to Management

    Learn how to treat employees and maybe the turnover rate would go down.

  2. Great company - strong support, friendly atmosphere, potential for growth within the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Lowell, MA
    Former Employee - Technical Support in Lowell, MA

    I worked at Sutherland Global Services part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I had a great experience working for SGS. They really work with you to make sure you understwnd everything and if you have a question, many people will jump up to help. Training is ongoing, so you never feel as if you are just thrown with theu sharks. There are many companies under the SGS ubrella, so you have tremendous opportunities to find the job that really fits you, or to move up within the company. It is a very pleasant atmosphere as well. Very flexible when it comes to schedules.

    Cons

    I didn't really find anything wrong the company or the jobs there. However, that being saiid - the salary could be better.

    Advice to Management

    Supervisors are switched around fairly often, so my advice would be that the supervisors pay closer attention to their CURRENT group of employees, and their communication with them.

There are newer employer reviews for Sutherland Global Services
There are newer employer reviews for Sutherland Global Services

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