Sutherland Global Services

  www.sutherlandglobal.com
  www.sutherlandglobal.com
There are newer employer reviews for Sutherland Global Services

1 person found this helpful  

Great Company with endless possibilities to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Rochester, NY
Current Employee - Customer Service Representative in Rochester, NY

I have been working at Sutherland Global Services full-time (more than 3 years)

Pros

Advancements is always there and there are endless possibilities to it.

Cons

You can always change programs at anytime

Recommends
Neutral Outlook
Approves of CEO

540 Other Employee Reviews for Sutherland Global Services (View Most Recent)

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  1. 2 people found this helpful  

    Too many changes

    Current Employee - Customer Care Representative in Henrietta, NY
    Current Employee - Customer Care Representative in Henrietta, NY

    I have been working at Sutherland Global Services full-time (more than an year)

    Pros

    you are a lot about selling products even if they're not worth the money

    Cons

    too many changes 1 minute you can be technical support the next to be a full fledge cell team they change your schedule too much and promote their friends

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    All work no pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Rochester, NY
    Former Employee - Customer Service Representative in Rochester, NY

    I worked at Sutherland Global Services full-time (more than an year)

    Pros

    Consistent work hours
    One hour lunches
    Pay increases with annual reviews
    Able to advance within the company quickly
    Medical, dental, and life insurance benefits

    Cons

    The workload was worth more than what they paid
    Locked in schedules
    Inexperienced managers
    HIGH TURNOVER
    At least on mandatory weekend day on your schedule

    Advice to ManagementAdvice

    Keep updating your product and procedure knowledge after you advance. Information is constantly changing. You can't just rely on what you knew before.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Sutherland Global Services

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