Sutherland Global Services

  www.sutherlandglobal.com
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475 Employee Reviews (View Most Recent)

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1 person found this helpful  

Lost in the shuffle here

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Manager  in  Rochester, NY
Current Employee - Account Manager in Rochester, NY

I have been working at Sutherland Global Services full-time for more than 3 years

Pros

Compensation, Benefits, Growth potential etc...

Cons

lost in the shuffle, horrible talent quality at the lower levels

Advice to ManagementAdvice

listen more

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Other Reviews for Sutherland Global Services

  1. 1 person found this helpful  

    I have many good things to say about Sutherland Global Services ("SGS")

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Consultant  in  Rochester, NY
    Current Employee - Technical Support Consultant in Rochester, NY

    I have been working at Sutherland Global Services full-time for more than 3 years

    Pros

    SGS creates many jobs;
    SGS hires many folk;
    SGS spends loads of real bucks to train their employees;
    SGS provides real jobs for the trained employees;
    SGS can usually provide a next contract for employment after a current project/contract wraps/up;
    SGS frequently needs lots of overtime, and offers that to its trained & experienced employees;
    SGS tolerates lots of real-world shenanigans to keep their employees on staff;
    SGS gives lots and lots of young employees opportunities to learn and practice management skills;
    Nearly everyone should have some SGS experience in their [sic] background;
    SGS has a recruiting bonus program available to encourage attracting friends and family members;
    SGS makes available a broad spectrum of fringe benefits that can be bought and earned;

    Cons

    SGS does seem to teach its new "managers" how to practice management skills so that the term "dark side" seems appropriate (oh well, there have to be some trade/offs);
    SGS will probably not make the mistake of overpaying anyone (still some job is better than no job at all);
    SGS' [mis-]use of the term "professional" is more an indication of limited vocabulary and stifled imagination than true knowledge and understanding of how many years of education and intensely supervised experience goes into well-recognized licensed and certified professional careers;
    SGS payout of recruiting bonuses lacks in both cogency and timeliness (The bonuses due DO ultimately get paid after the fact they are due to be paid is brought to the company's attention.)

    Advice to ManagementAdvice

    Keep up the good work; SGS is doing great things for Greater Rochester and each of the folk privileged to be employed and paid by Sutherland. Managers make sacrifices along the way to make that possible. Thank you for having hired me, trained me, given me a chance to work on and learn what I wanted to learn, and get to know so many from a representative cross section of Rochesterians

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great Company with endless possibilities to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Rochester, NY
    Current Employee - Customer Service Representative in Rochester, NY

    I have been working at Sutherland Global Services full-time for more than 3 years

    Pros

    Advancements is always there and there are endless possibilities to it.

    Cons

    You can always change programs at anytime

    Recommends
    Neutral Outlook
    Approves of CEO
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