Sutherland Global Services
3.0 of 5 437 reviews
www.sutherlandglobal.com Pittsford, NY 5000+ Employees

437 Employee Reviews (View Most Recent)

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1 person found this helpful  

Great company to work for

W@H Customer Service Representative (Current Employee)

ProsIt's really like a family. Even though most of my co-workers and myself work from home it feels like we're more connected than the in-house centers I've worked at.

ConsUnless we friend each other on Facebook we don't have faces to go with names.

Advice to Senior ManagementI would like to see advancement opportunities for WAH more often.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    1 person found this helpful  

    Overworked underpaid- very underappreciated and under managed

    Level II Technician (Former Employee)
    Rochester, NY

    I worked at Sutherland Global Services full-time for more than a year


    Pros: Worked for a 'private label' IT program that Sutherland was heading up after… Cons: The management was hands off, with bottom line aspects and refused to even pretend… Advice to Senior Management: Try to get an idea of whats happening in sales calls from… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Good

    Consultant (Current Employee)
    Clarkfield, MN

    I have been working at Sutherland Global Services full-time for less than a year


    Pros: the employer is very good Cons: there is no cons of the company Advice to Senior Management: none! Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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