There are newer employer reviews for Sutherland Global Services
There are newer employer reviews for Sutherland Global Services

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Helpful (1)

Great company to work for

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - W@H Customer Service Representative
Current Employee - W@H Customer Service Representative
Recommends
Positive Outlook
Approves of CEO

I have been working at Sutherland Global Services full-time (More than a year)

Pros

It's really like a family. Even though most of my co-workers and myself work from home it feels like we're more connected than the in-house centers I've worked at.

Cons

Unless we friend each other on Facebook we don't have faces to go with names.

Advice to Management

I would like to see advancement opportunities for WAH more often.

Other Employee Reviews for Sutherland Global Services

  1. Helpful (1)

    Overworked underpaid- very underappreciated and under managed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Level II Technician in Rochester, NY
    Former Employee - Level II Technician in Rochester, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sutherland Global Services full-time (More than a year)

    Pros

    Worked for a 'private label' IT program that Sutherland was heading up after the Acer program left. They offered work from home opportunities at one point .

    Cons

    The management was hands off, with bottom line aspects and refused to even pretend that they wanted front-line personel input in order to attempt to save a sinking ship.

    Advice to Management

    Try to get an idea of whats happening in sales calls from front line workers. This way, an idea can at least be entertained.


  2. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Clarkfield, MN
    Current Employee - Consultant in Clarkfield, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sutherland Global Services full-time (Less than a year)

    Pros

    the employer is very good

    Cons

    there is no cons of the company

    Advice to Management

    none!


There are newer employer reviews for Sutherland Global Services
There are newer employer reviews for Sutherland Global Services

See Most Recent

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