Sutherland Global Services

  www.sutherlandglobal.com
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446 Employee Reviews (View Most Recent)

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Can make it what you want

Inbound Sales Agent (Former Employee) Rochester, NY

ProsGot lucky with a great group of people to work with- took initiative and was recognized for my hard work

Consno upper movement; basic call center

Advice to Senior Managementstop hiring anybody and everybody so that you dont have to treat your employees like they are just there to pick up the phone

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Good opportunities but poor management.

    Consultant (Former Employee) Rochester, NY

    I worked at Sutherland Global Services full-time for less than a year


    Pros: Some programs allow overtime. They tend to promote from within (my manager had started in my position 6 years ago and was one of two… Cons: There were rumors that my program had bedbugs, and all they did was switch out the chairs. I didn't receive a… Advice to Senior Management: Management needs to have more consistent communication, both between each… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great company to work for

    W@H Customer Service Representative (Current Employee)

    I have been working at Sutherland Global Services full-time for more than a year


    Pros: It's really like a family. Even though most of my co-workers and myself work… Cons: Unless we friend each other on Facebook we don't have… Advice to Senior Management: I would like to see advancement opportunities for WAH more… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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