Sweetwater

  www.sweetwater.com
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16 Employee Reviews (View Most Recent)

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Challenging and rewarding; the best company I've ever worked for.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Fort Wayne, IN
Current Employee - Anonymous Employee in Fort Wayne, IN

Pros

If you are into Pro Audio and music, then this job offers you the opportunity to work in some way with the best gear available. Sweetwater has earned the reputation of having top-notch customer service and one-on-one relationships between salespeople and their customers, so if that's something you believe in, this is somewhere you can live it.

This is an excellent environment for a professional, self-motivated employee who is ready for a challenge. Employees are expected to take ownership of their job responsibilities and act accordingly without being micro-managed. It is an open, collaborative environment.

There are numerous employee perks, from the amenities at the facility itself, to several company-sponsored events each year, not only for employees, but for their immediate families too. There is also a generous employee discount for purchasing the music instruments and gear that Sweetwater sells.

Cons

At Sweetwater, you will probably work harder and faster than anywhere else you've ever worked. If you like a challenge, that's great, if not, then maybe not so much. Expectations are usually that tasks and projects can be completed more quickly than one can imagine (though it is interesting just how many times those deadlines are actually met). The underlying premise at Sweetwater is that "anything is possible," so it's inevitable that eventually you'll be faced with trying to make something that is seemingly impossible happen anyway.

Advice to ManagementAdvice

Don't ever abandon Sweetwater's standards for customer service, and continue empowering employees to make a difference. Sweetwater's facilities and company events are very much appreciated and help reinforce the family feeling that many experience working at Sweetwater.

Recommends
Approves of CEO

Other reviews for Sweetwater

  1.  

    Professionals in a very non-professional industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Engineer  in  Fort Wayne, IN
    Former Employee - Sales Engineer in Fort Wayne, IN

    Pros

    100% commission, you decide how much you wish to work and/or earn. Ft Wayne cost of living is close to the lowest in the nation which can be attractive for young couples and/or families. Constant manufacturer training on products will keep you on top of technology. If you're into recording equipment, you can obtain a lot of gear cheap if not free through spiffs and offers. The occasional phone conversation with well-known professional artists is fun. Once settled into the job, your coworkers feel like fraternity brothers.

    Cons

    Make no mistake, inside the cool building, nice modern decor, and people making 60K-90K a year...this is a telephone sales job in a music store. There is not much work/life balance at the beginning; it's all work, long hours, weekends, etc... Stressful environment, highly competitive, and management does not intervene between salesperson conflicts. Unless you are dedicated to making 100+ outbound calls a day, everyday for the first year, it can be difficult to earn more than $35K. While it is true there are people who have worked there for 20 years, most new hires quit within the first 2. Most sales engineers stop doing music and eventually lose interest in music once they start working at Sweetwater due to the stress of the job. While you can buy a nice house for cheap there, you may not be able to sell it when you leave Sweetwater due to the steady declining Ft Wayne economy that has been dying for the last 50 years. Once a major factory town, Ft Wayne is in the heart of America's Rust Belt.

    Advice to ManagementAdvice

    Bravo for doing away with the extreme early morning meetings at 7:00 am every week. Do not chastise employees for seeking other work or part time jobs if they are struggling. Stop padding the "cost" from the sales staff and be open and honest about the company's real profits. It has never been 80/20.

    Doesn't Recommend
    Approves of CEO
  2.  

    I've learned a lot in the five years I've worked here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Database Programmer
    Current Employee - Database Programmer

    Pros

    flexible hours and work schedule

    Cons

    few opportunities for promotion or advancement

    Advice to ManagementAdvice

    identify ways for all levels to advance

    No opinion of CEO
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