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inbound sales executive

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Agent  in  Manchester, England (UK)
Current Employee - Sales Agent in Manchester, England (UK)

I have been working at Swinton Insurance full-time for more than a year

Pros

unlimited overtime 1.5 x rate
good bonus structure good money to be made in commission 400 - 1200 per month if your good "on target, 2000+ if your one of the best
city center location
great staff

Cons

tough targets, therefore overtime is expected by management
strict typical call centre rules, timekeeping and sickness especially
shift work and weekend work

Recommends
Positive Outlook

21 Other Employee Reviews for Swinton Insurance (View Most Recent)

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  1.  

    Phone sales agent (inbound)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Agent  in  Manchester, England (UK)
    Current Employee - Sales Agent in Manchester, England (UK)

    I have been working at Swinton Insurance part-time for less than a year

    Pros

    * Inbound calls guarantee that you are busy most of the time.
    * Paid training is provided for 1 month
    * Free coffee and drinks on the machine.

    Cons

    * Insufficient and impractical training
    * Support from managers is limited to letting you know your monthly goals and every now and then listening to one of your calls and give you feedback
    * Incredible strict quality control makes you a robot
    * Customer service line does not work on weekends, hence you as a sales agent end up talking to a lot of angry customers who hate swinton because they don't offer customer service when they need it

    Advice to ManagementAdvice

    * Loosen up on the quality control, agents are way to constricted and unhappy.
    * Training should be more hands-on practice instead of so theoretical.

    Doesn't Recommend
    Neutral Outlook
  2.  

    iam pleased with y experiences with swinton coz they have help me in my carrer growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Telesales  in  Halifax, England (UK)
    Current Employee - Telesales in Halifax, England (UK)

    I have been working at Swinton Insurance

    Pros

    best working atmosphere coz its very lively

    Cons

    more room for selp progression in telesales

    Advice to ManagementAdvice

    more training to be given in the future

    Recommends
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