There are newer employer reviews for Swinton Insurance
There are newer employer reviews for Swinton Insurance

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Helpful (1)

inbound sales executive

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Agent in Manchester, England (UK)
Current Employee - Sales Agent in Manchester, England (UK)

I have been working at Swinton Insurance full-time (More than a year)

Recommends
Positive Outlook
Recommends
Positive Outlook

Pros

unlimited overtime 1.5 x rate
good bonus structure good money to be made in commission 400 - 1200 per month if your good "on target, 2000+ if your one of the best
city center location
great staff

Cons

tough targets, therefore overtime is expected by management
strict typical call centre rules, timekeeping and sickness especially
shift work and weekend work

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  1. Phone sales agent (inbound)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent in Manchester, England (UK)
    Current Employee - Sales Agent in Manchester, England (UK)

    I have been working at Swinton Insurance part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    * Inbound calls guarantee that you are busy most of the time.
    * Paid training is provided for 1 month
    * Free coffee and drinks on the machine.

    Cons

    * Insufficient and impractical training
    * Support from managers is limited to letting you know your monthly goals and every now and then listening to one of your calls and give you feedback
    * Incredible strict quality control makes you a robot
    * Customer service line does not work on weekends, hence you as a sales agent end up talking to a lot of angry customers who hate swinton because they don't offer customer service when they need it

    Advice to Management

    * Loosen up on the quality control, agents are way to constricted and unhappy.
    * Training should be more hands-on practice instead of so theoretical.


  2. iam pleased with y experiences with swinton coz they have help me in my carrer growth

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telesales in Halifax, England (UK)
    Current Employee - Telesales in Halifax, England (UK)

    I have been working at Swinton Insurance

    Recommends
    Recommends

    Pros

    best working atmosphere coz its very lively

    Cons

    more room for selp progression in telesales

    Advice to Management

    more training to be given in the future


There are newer employer reviews for Swinton Insurance
There are newer employer reviews for Swinton Insurance

See Most Recent

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