There are newer employer reviews for Symantec

 

Awesome

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior SQA Analyst in Culver City, CA
Current Employee - Senior SQA Analyst in Culver City, CA

I have been working at Symantec full-time (more than 3 years)

Pros

Flexible, and surrounded by awesome tech gear.

Cons

Not really a con, but its result and team oriented.

Advice to ManagementAdvice

Keep doing what you're doing.

Recommends
Neutral Outlook
No opinion of CEO

1716 Other Employee Reviews for Symantec (View Most Recent)

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  1. 4 people found this helpful  

    A Patchwork of Acquired Companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Engineer in Herndon, VA
    Current Employee - Senior Systems Engineer in Herndon, VA

    I have been working at Symantec full-time (more than an year)

    Pros

    Good benefits

    Good compensation

    People across all levels generally mean well, even if they are unwilling to expend the effort required to actually *do* well

    Cons

    Almost no true alignment across product towers, which results in almost zero accountability for senior management when it comes to change, collaboration, new initiatives, etc.

    Unbelievably difficult to sell and license products. Even the most basic sale seems to require at least three internal teams for review and, so there is no central information store for any given deal. Compounding the challenge, field teams have little real exposure to the customer experience (licensing portal, partner portal, etc.), so customers are exposed to processes their sales teams never see.

    Bizarre attachment to established processes. Employees readily acknowledge a given process is broken, but then shrug their shoulders and fight any efforts to change.

    Very political. If you are not in front of the right people, you will be silo'd and spend your days frustrated.

    Advice to ManagementAdvice

    It will take more than a new CEO to fix Symantec's problems. Enrique may not have been the best leader, but he was only one person. The dysfunction and confusion native to Symantec has for years been embraced by senior management. To Steve Bennet -- look hard at your lieutenants, and make sure they are the ones who will actually implement the much-needed changes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    A great place to learn corporate survival strategies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer in Springfield, OR
    Current Employee - Technical Support Engineer in Springfield, OR

    I have been working at Symantec full-time (more than an year)

    Pros

    The people are awesome, some of the most talented and friendly people I have worked with.
    The pay is above average for my region.
    Free Training!

    Cons

    Layoffs are regular and happen every time some executive leaves or is hired. In fact every time we see a "Welcome Soandso" email everyone groans and updates their resume. This leads to a constant ill feeling in your belly that never quite goes away. This is good training for modern corp life though, as this is the new normal.
    Too many executives and upper management for the company to do anything quickly, and in the tech industry that is not great.
    Benefits are decreasing rapidly, almost monthly since the acquisition of Verisign. The impact on morale is absurdly obvious, but management has chosen the "Ostrich method" of dealing with it. When I was a "noobie" I came in with a very positive attitude which was quickly laughed at by senior, jaded technicians. I soon understood why.
    If you are a front-line technician your performance is evaluated by metrics. The problem is there is no variation in expectation if you work in a slower product or work weekends. Even though you get fewer calls you are expected to pull the same numbers as those that work busier products or days. If you are unlucky enough to work weekends do not expect raises and you will likely be on a "Performance Plan".
    "Profit center" employees(Sales, Marketing, etc) are paid and treated much better than "Cost Center" employees(Support, facilities, etc). We can see this every day, and most pointedly on Fridays.

    Advice to ManagementAdvice

    Look at your processes and your retention. Find another way to increase profits other than laying off employees for short term gains, eventually you will need to fill their positions and pay for the training and learning curve of a new employee.

    Recommends
    Neutral Outlook
    Approves of CEO
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