Glassdoor is your free inside look at Symantec reviews and ratings — including employee satisfaction and approval rating for Symantec CEO Steve Bennett. All reviews posted anonymously by Symantec employees.
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I have been working at Symantec full-time for more than 3 years
Pros – 2-3 years ago this job was horrendous- micro managed, do this , do that, why have you not done this etc, make sure you take 4-5 cases daily if not come and see me tell me why not etc-lot of people left..
update to 2013 this has all changed ! its not a half bad place to work
it all depends on your manager and your immediate team members which will make this a half decent job.
no more micro managing
no more why haven't you taken enough cases as they are assigned to you now.
new CEO seems to know whats going on and is making changes
pay is slightly higher than average
discounts on phones, whirlpool, staples etc
free company software for your home PC
work from home 1 day a week
Cons – used to be a lot of "cons" but now
I still don't like having no sick time to use-you accrue hours in your paycheck so if your sick you lose vacation pay that's built up.
not many growth opportunities outside your core skill
originally job was mon-fri, now forced to work weekends every few weeks
(but it IS paid) and you work from home.
but nevertheless I cherish my weekend family time and now its not always available.
pay raises are in the 3% region , your not going to get rich working here.
even though I can do the exact same job from home they are a bit stuck in the 20th century and don't allow more than 1 day from home.
Advice to Senior Management – The new CEO Steve Bennett has turned the triangle upside Down realizing that the front line workers who help and face the customers are the most important however the salaries have not changed....
while its nice to say our front line engineers are the most important it would be nice to see a salary structure that reflects it.....
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-04 08:41 PST
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