Synchronoss

www.synchronoss.com
There are newer employer reviews for Synchronoss

3 people found this helpful  

Anonymous - Bethlehem PA

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Team Lead in Bethlehem, PA
Current Employee - Team Lead in Bethlehem, PA

I have been working at Synchronoss full-time (more than 3 years)

Pros

It's nice to have a decent paying job and pretty good benefits. Good amount of PTO... If you work under the right management team the work can be enjoyable. Also easy to move up because the company hires so many people that are not career minded, so if you can excel and stand out - you will get noticed.

Cons

I agree with every con listed before. Lack of professionalism. The company is growing too fast and not spending enough on developing the management team to handle that growth. Stressed out managers lash out on employees creating a toxic environment for some. Hard to trust anyone - most people seems to have an 'out for self' attitude. Employees are not valued or made to feel appreciated. Lack luster attempts at "Employee Appreciation" events are just that - lack luster and contrived.
Lack of communication - performance reviews are a joke -(again, it depends on your management). Raises are a 'maybe' with no real communiation as to if and when it will come.

Advice to ManagementAdvice

Listen to your employees! High attrition rates mean something! Open the door to better communication and remove the veil that creates a fear of retaliation.

Doesn't Recommend
Positive Outlook
No opinion of CEO

71 Other Employee Reviews for Synchronoss (View Most Recent)

Sort: Rating Date
  1.  

    Above average, not fantastic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Bethlehem, PA
    Current Employee - Customer Service Representative in Bethlehem, PA

    I have been working at Synchronoss

    Pros

    Decent pay
    Lots of overtime availability
    Management willing to help when asked
    Offers plenty to learn

    Cons

    Weak/old computer system and software
    Incomplete/inneficient training
    Staffing agency does not always offer much help

    Advice to ManagementAdvice

    Listen to existing reps when deciding your training materials. Also try and pressure client companies to upgrade their software so employees can better assist customers. Otherwise, I must say I like this place.

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    Intense work pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Synchronoss

    Pros

    Learn new technologies. Closer to Suburbs and City.

    Cons

    No work life balance, no appreciation.

    Advice to ManagementAdvice

    You can expect people to work in emergency mode once in a while. DO not expect people to work in emergency mode 365 days a year.

    Approves of CEO
There are newer employer reviews for Synchronoss

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