T.G.I. Friday's Employee Review

Former Employee – worked at T.G.I. Friday's full-time for more than a year

Pros – I enjoyed working there because the hourly employees were fun, the food is usually good, and the atmosphere was up-beat. They also have a number of different benefits available (depending on if the store is Corporate of Franchise).

Cons – Many good hourly employees fall between the cracks when management and home offices follow the 'customer is always right' policy. Friday's will give away food or fire hourly employees at the drop of a hate to appease its customers. Those things do have to happen some times, but they happen weekly, or in some cases nightly, at Friday's. Also, there is no clear path laid out for hourly employees that shows them Friday's could be a career, and so many of them see it as, 'my job right now.'

Advice to Senior Management – Implement other, more creative strategies to calm customers who have complaints--not every problem should be fixed with free food or a fired employee. Many people who complain are not looking for free product, they just want to be heard and acknowledged.

No, I would not recommend this company to a friend