T-Mobile

  www.tmobile.jobs
  www.tmobile.jobs
There are newer employer reviews for T-Mobile

1 person found this helpful  

good

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Representative II in Tampa, FL
Current Employee - Customer Service Representative II in Tampa, FL

I have been working at T-Mobile

Pros

Love the people I work with, Good challenges with things constantly changing. Good benefits. flexible schedule. Incentives and scheduling based on performance

Cons

There are not a lot of cons to the job. when I first started the company there was a lot more incentives than there are now.

Advice to ManagementAdvice

My advice to mngmnt would be to go back to some of the older policies that made the co. the number one service provider with j.d. power 7 years in a row

No opinion of CEO

2431 Other Employee Reviews for T-Mobile (View Most Recent)

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  1.  

    Great company, unfortunately several centers were closed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Lenexa, KS
    Current Employee - Anonymous Employee in Lenexa, KS

    I have been working at T-Mobile

    Pros

    Opportunity to advance, high focus on customers, great teamwork, strong values reinforced through all areas of the business, always focused on improving, not afraid to make mistakes

    Cons

    Proposed acquisition by AT&T left T-Mobile in a vulnerable position. Several call centers are now being closed due to the loss of customers during that time. It's unfortunate to have so many people lose their jobs.

    Recommends
    Approves of CEO
  2.  

    Great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - PDA Support in Frisco, TX
    Former Employee - PDA Support in Frisco, TX

    I worked at T-Mobile

    Pros

    Great benefits and training is awesome

    Cons

    Hard to be recognized when excelling but easy to point out flaws. TOugh fast paced work environment.

    Advice to ManagementAdvice

    Support from bottom up. Allow mistakes to be made without a formal meeting followed by another formal meeting. Give positive feedback as much as ways to improve.

    Recommends
    Approves of CEO
There are newer employer reviews for T-Mobile

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