There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Helpful (1)

good

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative II in Tampa, FL
Current Employee - Customer Service Representative II in Tampa, FL

I have been working at T-Mobile

No opinion of CEO
No opinion of CEO

Pros

Love the people I work with, Good challenges with things constantly changing. Good benefits. flexible schedule. Incentives and scheduling based on performance

Cons

There are not a lot of cons to the job. when I first started the company there was a lot more incentives than there are now.

Advice to Management

My advice to mngmnt would be to go back to some of the older policies that made the co. the number one service provider with j.d. power 7 years in a row

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  1. Helpful (3)

    T-Mobile as a company is FABULOUS however the Meridian center is lacking in so many ways...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Meridian, ID
    Former Employee - Manager in Meridian, ID

    I worked at T-Mobile full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits- health insurance, phone benefits, schooling, training, and etc
    Values- teach and live by the values
    Culture was so fun and energetic when it first opened and continued until Sue Nokes left the company.
    Pay

    Cons

    Upper Management does not live the Values. They are inappropriate and when the inappropriate behavior that is unethical is brought to their attention they dismiss it and the people who bring it to the forefront.

    Advice to Management

    When Sue Nokes left that is when the company started to slip, Meridian has some very "scandalous" things occurring that I am sure corporate has NO CLUE about. I was so proud to work for this company and still to the day years after leaving the company still LOVE the products and service, however the management of the company was not living the values of the company was playing favorites, getting rid of those that called them on ethical things and brushed things under the carpet. Start being honest NATE, live the values of T-Mobile and it will be amazing. It hurts my heart to see all that we worked for setting that call center up to see what it has become. I truly hope for the future of the company overall and here in Boise that things change soon.


  2. T-Mobile is a company you are able to grow with.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lenexa, KS
    Current Employee - Anonymous Employee in Lenexa, KS

    I have been working at T-Mobile

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    The benefits are the great

    Cons

    T-Mobile not growing like it was in the past


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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