T-Mobile

  www.tmobile.jobs
  www.tmobile.jobs
There are newer employer reviews for T-Mobile

1 person found this helpful  

Great place to perform and grow, depending on location

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Retail Sales Associate in Seattle, WA
Current Employee - Retail Sales Associate in Seattle, WA

I have been working at T-Mobile

Pros

T-Mobile provides excellent entry-level sales opportunities in their retail stores nationwide. The company generally acknowledges and praises front-line employee achievements and performance, and takes great care of its workers.

Cons

T-Mobile focuses on profits and customer acquisition to the point of heavily sacrificing customer service. Salespeople are, as an expectation, generally very aggressive and pushy, particularly in fast-paced downtown locations, and many customer complaints are received on a weekly basis. There is a lack of consistency among management teams within retail stores, therefore some workplaces offer higher quality-of-life than others.

Recommends
No opinion of CEO

2371 Other Employee Reviews for T-Mobile (View Most Recent)

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  1.  

    Great coaching and learning environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Allentown, PA
    Current Employee - Anonymous Employee in Allentown, PA

    I have been working at T-Mobile

    Pros

    open door policy and front line feedback are highly valued by leadership. Compensation and benefits are robust and pay is great.

    Cons

    Call center work can be very demanding and requires a flexible schedule. It requires a lot of self discipline to maintain performance.

    Advice to ManagementAdvice

    Continue listening to the front line employees as they truly hold your brand in their hand. Continue to provide great incentive pay.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    A very nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA

    I worked at T-Mobile

    Pros

    Good life work balance, fun environment and interesting work. Solid positive culture.

    Cons

    Company is challenged, DT has stopped investing and it is probably a matter of time before TMO will cease to stand alone.

    Advice to ManagementAdvice

    Stand proud, stay true to your culture and think of your employees at this difficult time. Think out of the box and maybe you can remake this brand into something fantasitic ala Apple.

    Recommends
    No opinion of CEO
There are newer employer reviews for T-Mobile

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