2186 Employee Reviews (View Most Recent)

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Interesting

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Associate  in  Brooklyn, NY
Current Employee - Retail Sales Associate in Brooklyn, NY

I have been working at T-Mobile part-time for more than a year

Pros

The phone plan and discounts are well worth the cost. If you happen to have a great management team, you will get all of the support needed to move forward within your career (if you plan on having one with this company). The company does take care of its own.

Cons

Too many changes and adaptations to be made. Too focused on signing up new customers as opposed to fixing the problems needed to keep the existing ones. The commission structures and the way they keep changing it makes you work harder for less money.

Advice to ManagementAdvice

Support and guidance.

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for T-Mobile

  1. 1 person found this helpful  

    Good opportunity if you can keep focused and ignore the drama

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Representative  in  Edina, MN
    Former Employee - Account Representative in Edina, MN

    I worked at T-Mobile full-time for less than a year

    Pros

    Good opportunity if you can cold call.

    Cons

    T-Mobile completes against itself internally before the agents in at least 3 different ways.

    Advice to ManagementAdvice

    Make a plan B.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Tenure, fulfilling experience, worked during business expansion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Supervisor  in  Fort Lauderdale, FL
    Former Employee - Customer Service Supervisor in Fort Lauderdale, FL

    I worked at T-Mobile

    Pros

    Great benefits! Branding and world recognition

    Cons

    Company is downsizing many people losing their jobs

    Advice to ManagementAdvice

    Listen to the frontline all the time

    Disapproves of CEO
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