There are newer employer reviews for T-Mobile

1 person found this helpful  

Great Company, BUT.....

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Associate  in  Miami, FL
Former Employee - Retail Sales Associate in Miami, FL

I worked at T-Mobile full-time for more than 5 years

Pros

Great Benefits, Good pay, Fun place to work (depends on the location you are at) If you're into technology then this company is awesome! I would recommend working for this company to a friend but i would also say "good luck on where you land"

Cons

Management can be a real pain. It's all about politics/favoritism. You can sell everything in the store, provide the best customer service experience, so much so that the customer will come back to your store and bring in other loyal customers and management would only care about one metric. Also did not like having pointless outreaches in the most unusual places. (i.e having a kiosk at the entire time length of the county fair and not giving employees some wiggle room to sell to customers that they can't already get at a store.) Also there are managers that don't do anything!!!

Advice to ManagementAdvice

Stop showing favoritism because that can really bring down morale.
Discipline employees who are slacking.
Don't make things up just to get rid of an employee.
Don't just sit in the back and do nothing and expect every employee to do everything for you.
They need to do a better job on who they are hiring and who are they promoting because once they get that title they become slackers.

Recommends
No opinion of CEO

2231 Other Employee Reviews for T-Mobile (View Most Recent)

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  1. 2 people found this helpful  

    Laid Back, Good Product, Good People.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Salisbury, NC
    Current Employee - Retail Sales Associate in Salisbury, NC

    I have been working at T-Mobile part-time for less than a year

    Pros

    The work environment is laid back. There is decent compensation for your time and efforts. Great people to work with.

    Cons

    You get hired on Part Time for under 20 hours a week and are not eligable for benefits. Then you end up working 35 + hours a week with out the opportunity for benefits.

    Advice to ManagementAdvice

    Keep hiring good people.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    T-Mobile - Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Bellevue, WA
    Former Employee - Senior Manager in Bellevue, WA

    I worked at T-Mobile full-time for more than 10 years

    Pros

    Great atmosphere, great people. Saw a lot of compassion and love for the job here.

    Cons

    Really depends on the group that you are in whether or not it's a great environment.
    Employees aren't sure of the stability of the company.

    Advice to ManagementAdvice

    Need to have some stability among Sr Leadership. Gain strength in areas of past weaknesses. Don't lose sight of your greatest asset, your employees. I have seen this decline over the last several years and it's had a huge impact on the moral, which affects overall productivity.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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