T-Mobile

www.tmobile.jobs
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There are newer employer reviews for T-Mobile

 

Ever evolving fast paced environment where you have to roll with the punches.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Financial Care Representative III in Tampa, FL
Former Employee - Financial Care Representative III in Tampa, FL

I worked at T-Mobile full-time (more than 3 years)

Pros

Benefits
Comradery
Room for advancement
Community Events
Promotional prizes, ie. free phone, game system raffle, cash prizes accumulated as points for successfully meeting metrics
24 hour Nurse line
Great benefits
Great 401k match

Cons

Changes made happen quickly and take time to correct if adversely effecting employees or customers
Marketing of T-Mobile's products and services is lackluster, leaving less informed customers
Customer changes aren't always directly communicated
Uniformity amongst departments /or company locations can vary in regards to policy, knowledge, or best practices
Management may or may not work with you depending on their style
Drastic changes
Company focus can switch 360 degrees from one year to the next, or month-to-month

Advice to ManagementAdvice

Keep open communication with subordinates, and keep their best interest in mind. Consider not only how changes effect customers but representatives as well.

Doesn't Recommend
Negative Outlook
No opinion of CEO

2616 Other Employee Reviews for T-Mobile (View Most Recent)

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  1.  

    I liked working there. Some things annoyed me but over all I would still be there if they hadnt shut the center down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Specialist in Allentown, PA
    Former Employee - Technical Support Specialist in Allentown, PA

    I worked at T-Mobile full-time (more than a year)

    Pros

    -Salary
    -Quiet Room (Massage chair)
    -Gym (w/ showers)
    -Game Room
    -Bonuses every month

    Cons

    -Center Closing
    -Any form of negative behavior was not good. For example; Kidding around with your friends saying "Shut up" when they say something funny or silly. If the wrong person heard you and whether or not they were offended by it you would get written up.

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    A Company Driven by Values and Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at T-Mobile full-time (more than 5 years)

    Pros

    Seeking Innovation & Creativity
    Upward Mobility
    Competitive Benefits & Salaries

    Cons

    Work Life Balance
    Limited Travel (For the majoirty of positions)
    Small Workforce with Global Strategic Needs

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for T-Mobile

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