There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

Helpful (4)

Unorganized

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Vice President in Seattle, WA
Current Employee - Vice President in Seattle, WA

I have been working at T-Mobile full-time (More than 5 years)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Great people who want to do the right thing, but are caught in the favoratism web.

Cons

Lack of leadership in times of struggle, weak and self centered. No concern for employees or shareholders.

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  1. Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer in Atlanta, GA
    Current Employee - Programmer in Atlanta, GA

    I have been working at T-Mobile full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great environment to work at. Employee turnover is very low and fulltime positions rarely open up. Relaxed working environment and great facilities. A good blend of a large company with a small company feel.

    Cons

    Pay is average. But the good benefits, nice working environment, and interesting work compensate for it. Departments tend to work in silos.

    Advice to Management

    Continue to press on and innovate. Don't pursue being bought out, but pursue being the best.

  2. Helpful (4)

    Very stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Augusta, GA
    Former Employee - Customer Service Representative in Augusta, GA

    I worked at T-Mobile full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good pay, benefits and incentives, onsite fitness center and cafeteria. You also get a low cost employee cellphone account. They pay you very well.

    Cons

    Training not thorough enough to prepare you to solve customer's problems. Trainers and assistants waste too much classroom time discussing irrelevant matters.

    Advice to Management

    Provide more detailed training on the different types of calls the reps will be handling. Trainers need to be more professional and not talk to the reps like they are small children.

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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