There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Helpful (1)

Values ability to use your talents

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Manager in Bellevue, WA
Current Employee - Senior Manager in Bellevue, WA
Recommends
Positive Outlook
Disapproves of CEO

I have been working at T-Mobile full-time (More than 3 years)

Pros

Values Balance of personal and work

Cons

gossip is rampant poor training in various roles

Advice to Management

have specific training for each newly hired internal or external employee regardless of tenure

Other Employee Reviews for T-Mobile

  1. Helpful (1)

    Great Benefits but company lacks focus

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Los Angeles, CA
    Current Employee - Retail Sales Associate in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at T-Mobile part-time (More than 3 years)

    Pros

    Working for T-mobile even as a part time representative can be a great job. The benefits made available to employees are great and include health & dental, 401K, and discount phone service plus their are always perks made available via device manufacturers.

    Cons

    The company was not aggressive in getting top tier devices and building out a better network in the past and the perception that T-mobile is a terrible cell carrier has stuck with many people and the companies lack of major marketing akin to what rivals like Verizon have leaves it completely on representatives to overcome all of the negative feelings people have towards T-Mobile. While other companie advertise many of the devices and services that they offer T-Mobile is behind on this. At times customers just assume that they can not get a service or product from T-mobile and if the company doesn't take steps to change this perception even before people walk into the stores it's future does not look good.

    Advice to Management

    Stop changing focus every five minutes and actually look at each store and area individually when putting together goals and focuses for representatives.


  2. Helpful (1)

    T-mobile job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Technician in Philadelphia, PA
    Former Employee - Senior Systems Technician in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at T-Mobile full-time (More than 10 years)

    Pros

    Benefits where good, get 2 new phones a year, had 401, good health care. I loved my job, as my interest has always been telecommunications and loved working mostly alone outdoors on equipment.

    Cons

    When you are 65 or get payed too much, they secretly find ways to get you out fast, to save money. They try to find more work and ask you to work extra hours and when you can do it, they give up and say we just don't want you in the company any more, you must leave, no warning and no are allowed to be asked.

    Advice to Management

    Take care of your best employees that have spent over 10 years with the company. Don't make false reason to get rid of a good employee, just because he is now 65 and making more than his supervisor, just to save money. Watch supervisors, as they make stories, so that they can get rid of you, even though they praised you for over 11 years for great work, in your reviews.


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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