2178 Employee Reviews (View Most Recent)

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Amazing company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Associate  in  Norfolk, VA
Former Employee - Retail Sales Associate in Norfolk, VA

I worked at T-Mobile part-time for more than 3 years

Pros

great health benefits, 401k, team morale, compensation, PTO. The company feels more of like a big family. There is room for growth and promotion within the company.

Cons

commission structure is constantly changing

Advice to ManagementAdvice

Train employees so that they may move up in the company. There are tons of leaders within the company who have yet to realize their full potential.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for T-Mobile

  1.  

    Fun and Ever Changing Environment that Needs better Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  Covington, WA
    Former Employee - Retail Sales Associate in Covington, WA

    I worked at T-Mobile part-time for more than a year

    Pros

    Flexible Scheduling
    Fun and Enjoyable
    Discounted Employee Service
    Always new phones and Services

    Cons

    Needs better training practices
    Need to stick with a sales strategy
    Too many young and unqualified co-workers who do not take the job seriously.

    Advice to ManagementAdvice

    Train new highers better. Hold employees accountable and make them take the job more seriously. Expand the next work to more areas far too many customers complain of signal issues we should not have to rely on WiFi in homes. Stick to what you know. Consumers want a company with fair pricing that treats them right not confusing rate plans that change constantly or sales that have requirements that force someone into a new plan.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    fun and somtimes stressfull, learned a great deal about providing good customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Representative  in  Decatur, GA
    Former Employee - Retail Sales Representative in Decatur, GA

    I worked at T-Mobile part-time for more than a year

    Pros

    good benefits, good hourly pay and commision, fun atomosphere to work in

    Cons

    dealing with different type of customers all the time, having to meet your quota or goal every month

    Recommends
    Positive Outlook
    Approves of CEO
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