There are newer employer reviews for T-Mobile

Fun and Ever Changing Environment that Needs better Training

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Associate in Covington, WA
Former Employee - Retail Sales Associate in Covington, WA

I worked at T-Mobile part-time (more than a year)

Pros

Flexible Scheduling
Fun and Enjoyable
Discounted Employee Service
Always new phones and Services

Cons

Needs better training practices
Need to stick with a sales strategy
Too many young and unqualified co-workers who do not take the job seriously.

Advice to ManagementAdvice

Train new highers better. Hold employees accountable and make them take the job more seriously. Expand the next work to more areas far too many customers complain of signal issues we should not have to rely on WiFi in homes. Stick to what you know. Consumers want a company with fair pricing that treats them right not confusing rate plans that change constantly or sales that have requirements that force someone into a new plan.

Recommends
Negative Outlook
No opinion of CEO
reviews filtered by
  • Any Location
  • Any Job Title
  1. fun and somtimes stressfull, learned a great deal about providing good customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Representative in Decatur, GA
    Former Employee - Retail Sales Representative in Decatur, GA

    I worked at T-Mobile part-time (more than a year)

    Pros

    good benefits, good hourly pay and commision, fun atomosphere to work in

    Cons

    dealing with different type of customers all the time, having to meet your quota or goal every month

    Recommends
    Positive Outlook
    Approves of CEO
  2. Great Place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Care Representative in Birmingham, AL
    Former Employee - Financial Care Representative in Birmingham, AL

    I worked at T-Mobile full-time (more than 5 years)

    Pros

    Superb Benefits, Great incentives, Actually I think T-Mobiles benefits are as good as the goverments. Awesome bonuses, and decent pay. There is a lot of room for growth with this company.

    Cons

    Flip flop schedules, not a job for a family person, call center have shift bids every 6 months, and retail work every holiday, shift bids are based off of performance and not tenure. I hated that.

    Advice to ManagementAdvice

    Management to me was fair, but sometimes there were politics on the job.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for T-Mobile

Work at T-Mobile? Share Your Experiences

T-Mobile

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.