T-Mobile

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2153 Employee Reviews (View Most Recent)

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Values driven company.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Management  in  Los Angeles, CA
Former Employee - Management in Los Angeles, CA

Pros

The company puts a lot of sincere effort into staying true to their core values in all of the decisions they make. Great benefits and pay.

Cons

Constant change that is intended to improve business creates huge workloads for everyone, and often does not result in the success they were seeking. Frequent changes to commission plans put strain on front line employees.

Advice to ManagementAdvice

Determine the target market and strategy and stick with it. Avoid confusing the customer with who T. Mobile wants to be.

Recommends
Negative Outlook
No opinion of CEO

Other reviews for T-Mobile

  1.  

    Amazing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  Norfolk, VA
    Former Employee - Retail Sales Associate in Norfolk, VA

    Pros

    great health benefits, 401k, team morale, compensation, PTO. The company feels more of like a big family. There is room for growth and promotion within the company.

    Cons

    commission structure is constantly changing

    Advice to ManagementAdvice

    Train employees so that they may move up in the company. There are tons of leaders within the company who have yet to realize their full potential.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Fun and Ever Changing Environment that Needs better Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  Covington, WA
    Former Employee - Retail Sales Associate in Covington, WA

    Pros

    Flexible Scheduling
    Fun and Enjoyable
    Discounted Employee Service
    Always new phones and Services

    Cons

    Needs better training practices
    Need to stick with a sales strategy
    Too many young and unqualified co-workers who do not take the job seriously.

    Advice to ManagementAdvice

    Train new highers better. Hold employees accountable and make them take the job more seriously. Expand the next work to more areas far too many customers complain of signal issues we should not have to rely on WiFi in homes. Stick to what you know. Consumers want a company with fair pricing that treats them right not confusing rate plans that change constantly or sales that have requirements that force someone into a new plan.

    Recommends
    Negative Outlook
    No opinion of CEO
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