There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

Values driven company.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Management in Los Angeles, CA
Former Employee - Management in Los Angeles, CA
Recommends
Negative Outlook
No opinion of CEO

I worked at T-Mobile full-time (More than 5 years)

Pros

The company puts a lot of sincere effort into staying true to their core values in all of the decisions they make. Great benefits and pay.

Cons

Constant change that is intended to improve business creates huge workloads for everyone, and often does not result in the success they were seeking. Frequent changes to commission plans put strain on front line employees.

Advice to Management

Determine the target market and strategy and stick with it. Avoid confusing the customer with who T. Mobile wants to be.

Other Employee Reviews for T-Mobile

  1. Amazing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Norfolk, VA
    Former Employee - Retail Sales Associate in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile part-time (More than 3 years)

    Pros

    great health benefits, 401k, team morale, compensation, PTO. The company feels more of like a big family. There is room for growth and promotion within the company.

    Cons

    commission structure is constantly changing

    Advice to Management

    Train employees so that they may move up in the company. There are tons of leaders within the company who have yet to realize their full potential.


  2. Fun and Ever Changing Environment that Needs better Training

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Covington, WA
    Former Employee - Retail Sales Associate in Covington, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at T-Mobile part-time (More than a year)

    Pros

    Flexible Scheduling Fun and Enjoyable Discounted Employee Service Always new phones and Services

    Cons

    Needs better training practices Need to stick with a sales strategy Too many young and unqualified co-workers who do not take the job seriously.

    Advice to Management

    Train new highers better. Hold employees accountable and make them take the job more seriously. Expand the next work to more areas far too many customers complain of signal issues we should not have to rely on WiFi in homes. Stick to what you know. Consumers want a company with fair pricing that treats them right not confusing rate plans that change constantly or sales that have requirements that force someone into a new plan.


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

Work at T-Mobile? Share Your Experiences

T-Mobile

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.