There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Helpful (1)

A large organization that went through some growing pains. Innovative

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Systems Engineer in Atlanta, GA
Former Employee - Systems Engineer in Atlanta, GA

I worked at T-Mobile full-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Opportunity for advancement, latest cellular technologies, innovative organization with the ability to churn out new customer-centric features. I worked on the billing system, good Dev / Test process.

Cons

Went through growing pains, moving from an entrepreneurial organization to maturity caused problems internally with experienced staff and did not result better processes. Outsourced operations of billing system to third party.

Advice to Management

Executive hires should be concerned with innovation, not cost cutting.

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  1. Helpful (1)

    Enjoyable place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Bellevue, WA
    Former Employee - Financial Analyst in Bellevue, WA

    I worked at T-Mobile full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Competitive salary, fun company events, free beverages in breakrooms

    Cons

    Lots of behind the doors business going on to try and sell the company or merge with other companies

    Advice to Management

    Have more of an open door


  2. Helpful (2)

    T-mobile was a great place to work. overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Augusta, GA
    Former Employee - Customer Care Representative in Augusta, GA

    I worked at T-Mobile full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits. The pay was well, especially while working in a call-center environment. The company took care of their employees. The only way you could possibly get fired was due to a customer mistreat, fraud, or attendance issues. It is a fun place to work, and team building is a plus.

    Cons

    Sometimes the coaches, senior reps, and trainers keep so much drama going on in the call center environment it makes you want to scream. Leadership in the call center environment should be revamped. People abused their authority, and shows a lot of favoritism.

    Advice to Management

    Be fair in dealing with your team members. Take into account that a individual is putting his or her best foot forward, and not EVER individual is a slacker.


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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